Global Helpdesk Automation Market Size, Status and Forecast 2024-2031

Report ID: 953798 | Published Date: Jan 2025 | No. of Page: 123 | Base Year: 2024 | Rating: 4.3 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Helpdesk Automation Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
        1.2.2 Incident Management Systems
        1.2.3 Self-service Password Reset
        1.2.4 Knowledge Base
        1.2.5 Incident Management Portal
        1.2.6 Automated Diagnostics
    1.3 Market by Application
        1.3.1 Global Helpdesk Automation Market Share by Application: 2016 VS 2021 VS 2027
        1.3.2 IT and Telecom
        1.3.3 BFSI
        1.3.4 Government and Education
        1.3.5 Healthcare
        1.3.6 Manufacturing and Automotive
        1.3.7 Retail
        1.3.8 Others
    1.4 Study Objectives
    1.5 Years Considered

2 Global Growth Trends
    2.1 Global Helpdesk Automation Market Perspective (2016-2027)
    2.2 Helpdesk Automation Growth Trends by Regions
        2.2.1 Helpdesk Automation Market Size by Regions: 2016 VS 2021 VS 2027
        2.2.2 Helpdesk Automation Historic Market Share by Regions (2016-2021)
        2.2.3 Helpdesk Automation Forecasted Market Size by Regions (2022-2027)
    2.3 Helpdesk Automation Industry Dynamic
        2.3.1 Helpdesk Automation Market Trends
        2.3.2 Helpdesk Automation Market Drivers
        2.3.3 Helpdesk Automation Market Challenges
        2.3.4 Helpdesk Automation Market Restraints

3 Competition Landscape by Key Players
    3.1 Global Top Helpdesk Automation Players by Revenue
        3.1.1 Global Top Helpdesk Automation Players by Revenue (2016-2021)
        3.1.2 Global Helpdesk Automation Revenue Market Share by Players (2016-2021)
    3.2 Global Helpdesk Automation Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
    3.3 Players Covered: Ranking by Helpdesk Automation Revenue
    3.4 Global Helpdesk Automation Market Concentration Ratio
        3.4.1 Global Helpdesk Automation Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Helpdesk Automation Revenue in 2020
    3.5 Helpdesk Automation Key Players Head office and Area Served
    3.6 Key Players Helpdesk Automation Product Solution and Service
    3.7 Date of Enter into Helpdesk Automation Market
    3.8 Mergers & Acquisitions, Expansion Plans

4 Helpdesk Automation Breakdown Data by Type
    4.1 Global Helpdesk Automation Historic Market Size by Type (2016-2021)
    4.2 Global Helpdesk Automation Forecasted Market Size by Type (2022-2027)

5 Helpdesk Automation Breakdown Data by Application
    5.1 Global Helpdesk Automation Historic Market Size by Application (2016-2021)
    5.2 Global Helpdesk Automation Forecasted Market Size by Application (2022-2027)

6 North America
    6.1 North America Helpdesk Automation Market Size (2016-2027)
    6.2 North America Helpdesk Automation Market Size by Type
        6.2.1 North America Helpdesk Automation Market Size by Type (2016-2021)
        6.2.2 North America Helpdesk Automation Market Size by Type (2022-2027)
        6.2.3 North America Helpdesk Automation Market Size by Type (2016-2027)
    6.3 North America Helpdesk Automation Market Size by Application
        6.3.1 North America Helpdesk Automation Market Size by Application (2016-2021)
        6.3.2 North America Helpdesk Automation Market Size by Application (2022-2027)
        6.3.3 North America Helpdesk Automation Market Size by Application (2016-2027)
    6.4 North America Helpdesk Automation Market Size by Country
        6.4.1 North America Helpdesk Automation Market Size by Country (2016-2021)
        6.4.2 North America Helpdesk Automation Market Size by Country (2022-2027)
        6.4.3 United States
        6.4.4 Canada

7 Europe
    7.1 Europe Helpdesk Automation Market Size (2016-2027)
    7.2 Europe Helpdesk Automation Market Size by Type
        7.2.1 Europe Helpdesk Automation Market Size by Type (2016-2021)
        7.2.2 Europe Helpdesk Automation Market Size by Type (2022-2027)
        7.2.3 Europe Helpdesk Automation Market Size by Type (2016-2027)
    7.3 Europe Helpdesk Automation Market Size by Application
        7.3.1 Europe Helpdesk Automation Market Size by Application (2016-2021)
        7.3.2 Europe Helpdesk Automation Market Size by Application (2022-2027)
        7.3.3 Europe Helpdesk Automation Market Size by Application (2016-2027)
    7.4 Europe Helpdesk Automation Market Size by Country
        7.4.1 Europe Helpdesk Automation Market Size by Country (2016-2021)
        7.4.2 Europe Helpdesk Automation Market Size by Country (2022-2027)
        7.4.3 Germany
        7.4.4 France
        7.4.5 U.K.
        7.4.6 Italy
        7.4.7 Russia
        7.4.8 Nordic

8 Asia-Pacific
    8.1 Asia-Pacific Helpdesk Automation Market Size (2016-2027)
    8.2 Asia-Pacific Helpdesk Automation Market Size by Type
        8.2.1 Asia-Pacific Helpdesk Automation Market Size by Type (2016-2021)
        8.2.2 Asia-Pacific Helpdesk Automation Market Size by Type (2022-2027)
        8.2.3 Asia-Pacific Helpdesk Automation Market Size by Type (2016-2027)
    8.3 Asia-Pacific Helpdesk Automation Market Size by Application
        8.3.1 Asia-Pacific Helpdesk Automation Market Size by Application (2016-2021)
        8.3.2 Asia-Pacific Helpdesk Automation Market Size by Application (2022-2027)
        8.3.3 Asia-Pacific Helpdesk Automation Market Size by Application (2016-2027)
    8.4 Asia-Pacific Helpdesk Automation Market Size by Region
        8.4.1 Asia-Pacific Helpdesk Automation Market Size by Region (2016-2021)
        8.4.2 Asia-Pacific Helpdesk Automation Market Size by Region (2022-2027)
        8.4.3 China
        8.4.4 Japan
        8.4.5 South Korea
        8.4.6 Southeast Asia
        8.4.7 India
        8.4.8 Australia

9 Latin America
    9.1 Latin America Helpdesk Automation Market Size (2016-2027)
    9.2 Latin America Helpdesk Automation Market Size by Type
        9.2.1 Latin America Helpdesk Automation Market Size by Type (2016-2021)
        9.2.2 Latin America Helpdesk Automation Market Size by Type (2022-2027)
        9.2.3 Latin America Helpdesk Automation Market Size by Type (2016-2027)
    9.3 Latin America Helpdesk Automation Market Size by Application
        9.3.1 Latin America Helpdesk Automation Market Size by Application (2016-2021)
        9.3.2 Latin America Helpdesk Automation Market Size by Application (2022-2027)
        9.3.3 Latin America Helpdesk Automation Market Size by Application (2016-2027)
    9.4 Latin America Helpdesk Automation Market Size by Country
        9.4.1 Latin America Helpdesk Automation Market Size by Country (2016-2021)
        9.4.2 Latin America Helpdesk Automation Market Size by Country (2022-2027)
        9.4.3 Mexico
        9.4.4 Brazil

10 Middle East & Africa
    10.1 Middle East & Africa Helpdesk Automation Market Size (2016-2027)
    10.2 Middle East & Africa Helpdesk Automation Market Size by Type
        10.2.1 Middle East & Africa Helpdesk Automation Market Size by Type (2016-2021)
        10.2.2 Middle East & Africa Helpdesk Automation Market Size by Type (2022-2027)
        10.2.3 Middle East & Africa Helpdesk Automation Market Size by Type (2016-2027)
    10.3 Middle East & Africa Helpdesk Automation Market Size by Application
        10.3.1 Middle East & Africa Helpdesk Automation Market Size by Application (2016-2021)
        10.3.2 Middle East & Africa Helpdesk Automation Market Size by Application (2022-2027)
        10.3.3 Middle East & Africa Helpdesk Automation Market Size by Application (2016-2027)
    10.4 Middle East & Africa Helpdesk Automation Market Size by Country
        10.4.1 Middle East & Africa Helpdesk Automation Market Size by Country (2016-2021)
        10.4.2 Middle East & Africa Helpdesk Automation Market Size by Country (2022-2027)
        10.4.3 Turkey
        10.4.4 Saudi Arabia
        10.4.5 UAE

11 Key Players Profiles
    11.1 BMC Software
        11.1.1 BMC Software Company Details
        11.1.2 BMC Software Business Overview
        11.1.3 BMC Software Helpdesk Automation Introduction
        11.1.4 BMC Software Revenue in Helpdesk Automation Business (2016-2021)
        11.1.5 BMC Software Recent Development
    11.2 Broadcom
        11.2.1 Broadcom Company Details
        11.2.2 Broadcom Business Overview
        11.2.3 Broadcom Helpdesk Automation Introduction
        11.2.4 Broadcom Revenue in Helpdesk Automation Business (2016-2021)
        11.2.5 Broadcom Recent Development
    11.3 HP Enterprise Services
        11.3.1 HP Enterprise Services Company Details
        11.3.2 HP Enterprise Services Business Overview
        11.3.3 HP Enterprise Services Helpdesk Automation Introduction
        11.3.4 HP Enterprise Services Revenue in Helpdesk Automation Business (2016-2021)
        11.3.5 HP Enterprise Services Recent Development
    11.4 ServiceNow
        11.4.1 ServiceNow Company Details
        11.4.2 ServiceNow Business Overview
        11.4.3 ServiceNow Helpdesk Automation Introduction
        11.4.4 ServiceNow Revenue in Helpdesk Automation Business (2016-2021)
        11.4.5 ServiceNow Recent Development
    11.5 Atlassian
        11.5.1 Atlassian Company Details
        11.5.2 Atlassian Business Overview
        11.5.3 Atlassian Helpdesk Automation Introduction
        11.5.4 Atlassian Revenue in Helpdesk Automation Business (2016-2021)
        11.5.5 Atlassian Recent Development
    11.6 Axios Systems
        11.6.1 Axios Systems Company Details
        11.6.2 Axios Systems Business Overview
        11.6.3 Axios Systems Helpdesk Automation Introduction
        11.6.4 Axios Systems Revenue in Helpdesk Automation Business (2016-2021)
        11.6.5 Axios Systems Recent Development
    11.7 Cherwell Software
        11.7.1 Cherwell Software Company Details
        11.7.2 Cherwell Software Business Overview
        11.7.3 Cherwell Software Helpdesk Automation Introduction
        11.7.4 Cherwell Software Revenue in Helpdesk Automation Business (2016-2021)
        11.7.5 Cherwell Software Recent Development
    11.8 Freshdesk
        11.8.1 Freshdesk Company Details
        11.8.2 Freshdesk Business Overview
        11.8.3 Freshdesk Helpdesk Automation Introduction
        11.8.4 Freshdesk Revenue in Helpdesk Automation Business (2016-2021)
        11.8.5 Freshdesk Recent Development
    11.9 Happyfox
        11.9.1 Happyfox Company Details
        11.9.2 Happyfox Business Overview
        11.9.3 Happyfox Helpdesk Automation Introduction
        11.9.4 Happyfox Revenue in Helpdesk Automation Business (2016-2021)
        11.9.5 Happyfox Recent Development
    11.10 Kayako
        11.10.1 Kayako Company Details
        11.10.2 Kayako Business Overview
        11.10.3 Kayako Helpdesk Automation Introduction
        11.10.4 Kayako Revenue in Helpdesk Automation Business (2016-2021)
        11.10.5 Kayako Recent Development
    11.11 NTR Global
        11.11.1 NTR Global Company Details
        11.11.2 NTR Global Business Overview
        11.11.3 NTR Global Helpdesk Automation Introduction
        11.11.4 NTR Global Revenue in Helpdesk Automation Business (2016-2021)
        11.11.5 NTR Global Recent Development
    11.12 Resolve Systems
        11.12.1 Resolve Systems Company Details
        11.12.2 Resolve Systems Business Overview
        11.12.3 Resolve Systems Helpdesk Automation Introduction
        11.12.4 Resolve Systems Revenue in Helpdesk Automation Business (2016-2021)
        11.12.5 Resolve Systems Recent Development
    11.13 Sunrise Software
        11.13.1 Sunrise Software Company Details
        11.13.2 Sunrise Software Business Overview
        11.13.3 Sunrise Software Helpdesk Automation Introduction
        11.13.4 Sunrise Software Revenue in Helpdesk Automation Business (2016-2021)
        11.13.5 Sunrise Software Recent Development
    11.14 SunView Software
        11.14.1 SunView Software Company Details
        11.14.2 SunView Software Business Overview
        11.14.3 SunView Software Helpdesk Automation Introduction
        11.14.4 SunView Software Revenue in Helpdesk Automation Business (2016-2021)
        11.14.5 SunView Software Recent Development
    11.15 Vision Helpdesk
        11.15.1 Vision Helpdesk Company Details
        11.15.2 Vision Helpdesk Business Overview
        11.15.3 Vision Helpdesk Helpdesk Automation Introduction
        11.15.4 Vision Helpdesk Revenue in Helpdesk Automation Business (2016-2021)
        11.15.5 Vision Helpdesk Recent Development
    11.16 Vorex
        11.16.1 Vorex Company Details
        11.16.2 Vorex Business Overview
        11.16.3 Vorex Helpdesk Automation Introduction
        11.16.4 Vorex Revenue in Helpdesk Automation Business (2016-2021)
        11.16.5 Vorex Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details
List of Tables
    Table 1. Global Helpdesk Automation Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027
    Table 2. Key Players of Incident Management Systems
    Table 3. Key Players of Self-service Password Reset
    Table 4. Key Players of Knowledge Base
    Table 5. Key Players of Incident Management Portal
    Table 6. Key Players of Automated Diagnostics
    Table 7. Global Helpdesk Automation Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027
    Table 8. Global Helpdesk Automation Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027
    Table 9. Global Helpdesk Automation Market Size by Regions (2016-2021) & (US$ Million)
    Table 10. Global Helpdesk Automation Market Share by Regions (2016-2021)
    Table 11. Global Helpdesk Automation Forecasted Market Size by Regions (2022-2027) & (US$ Million)
    Table 12. Global Helpdesk Automation Market Share by Regions (2022-2027)
    Table 13. Helpdesk Automation Market Trends
    Table 14. Helpdesk Automation Market Drivers
    Table 15. Helpdesk Automation Market Challenges
    Table 16. Helpdesk Automation Market Restraints
    Table 17. Global Helpdesk Automation Revenue by Players (2016-2021) & (US$ Million)
    Table 18. Global Helpdesk Automation Market Share by Players (2016-2021)
    Table 19. Global Top Helpdesk Automation Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Helpdesk Automation as of 2020)
    Table 20. Ranking of Global Top Helpdesk Automation Companies by Revenue (US$ Million) in 2020
    Table 21. Global 5 Largest Players Market Share by Helpdesk Automation Revenue (CR5 and HHI) & (2016-2021)
    Table 22. Key Players Headquarters and Area Served
    Table 23. Key Players Helpdesk Automation Product Solution and Service
    Table 24. Date of Enter into Helpdesk Automation Market
    Table 25. Mergers & Acquisitions, Expansion Plans
    Table 26. Global Helpdesk Automation Market Size by Type (2016-2021) (US$ Million)
    Table 27. Global Helpdesk Automation Revenue Market Share by Type (2016-2021)
    Table 28. Global Helpdesk Automation Forecasted Market Size by Type (2022-2027) (US$ Million)
    Table 29. Global Helpdesk Automation Revenue Market Share by Type (2022-2027) & (US$ Million)
    Table 30. Global Helpdesk Automation Market Size Share by Application (2016-2021) & (US$ Million)
    Table 31. Global Helpdesk Automation Revenue Market Share by Application (2016-2021)
    Table 32. Global Helpdesk Automation Forecasted Market Size by Application (2022-2027) (US$ Million)
    Table 33. Global Helpdesk Automation Revenue Market Share by Application (2022-2027) & (US$ Million)
    Table 34. North America Helpdesk Automation Market Size by Type (2016-2021) (US$ Million)
    Table 35. North America Helpdesk Automation Market Size by Type (2022-2027) & (US$ Million)
    Table 36. North America Helpdesk Automation Market Size by Application (2016-2021) (US$ Million)
    Table 37. North America Helpdesk Automation Market Size by Application (2022-2027) & (US$ Million)
    Table 38. North America Helpdesk Automation Market Size by Country (2016-2021) & (US$ Million) 
    Table 39. North America Helpdesk Automation Market Size by Country (2022-2027) & (US$ Million) 
    Table 40. Europe Helpdesk Automation Market Size by Type (2016-2021) (US$ Million)
    Table 41. Europe Helpdesk Automation Market Size by Type (2022-2027) & (US$ Million)
    Table 42. Europe Helpdesk Automation Market Size by Application (2016-2021) (US$ Million)
    Table 43. Europe Helpdesk Automation Market Size by Application (2022-2027) & (US$ Million)
    Table 44. Europe Helpdesk Automation Market Size by Country (2016-2021) & (US$ Million) 
    Table 45. Europe Helpdesk Automation Market Size by Country (2022-2027) & (US$ Million) 
    Table 46. Asia-Pacific Helpdesk Automation Market Size by Type (2016-2021) (US$ Million)
    Table 47. Asia-Pacific Helpdesk Automation Market Size by Type (2022-2027) & (US$ Million)
    Table 48. Asia-Pacific Helpdesk Automation Market Size by Application (2016-2021) (US$ Million)
    Table 49. Asia-Pacific Helpdesk Automation Market Size by Application (2022-2027) & (US$ Million)
    Table 50. Asia-Pacific Helpdesk Automation Market Size by Region (2016-2021) & (US$ Million) 
    Table 51. Asia-Pacific Helpdesk Automation Market Size by Region (2022-2027) & (US$ Million) 
    Table 52. Latin America Helpdesk Automation Market Size by Type (2016-2021) (US$ Million)
    Table 53. Latin America Helpdesk Automation Market Size by Type (2022-2027) & (US$ Million)
    Table 54. Latin America Helpdesk Automation Market Size by Application (2016-2021) (US$ Million)
    Table 55. Latin America Helpdesk Automation Market Size by Application (2022-2027) & (US$ Million)
    Table 56. Latin America Helpdesk Automation Market Size by Country (2016-2021) & (US$ Million) 
    Table 57. Latin America Helpdesk Automation Market Size by Country (2022-2027) & (US$ Million) 
    Table 58. Middle East & Africa Helpdesk Automation Market Size by Type (2016-2021) (US$ Million)
    Table 59. Middle East & Africa Helpdesk Automation Market Size by Type (2022-2027) & (US$ Million)
    Table 60. Middle East & Africa Helpdesk Automation Market Size by Application (2016-2021) (US$ Million)
    Table 61. Middle East & Africa Helpdesk Automation Market Size by Application (2022-2027) & (US$ Million)
    Table 62. Middle East & Africa Helpdesk Automation Market Size by Country (2016-2021) & (US$ Million) 
    Table 63. Middle East & Africa Helpdesk Automation Market Size by Country (2022-2027) & (US$ Million) 
    Table 64. BMC Software Company Details
    Table 65. BMC Software Business Overview
    Table 66. BMC Software Helpdesk Automation Product
    Table 67. BMC Software Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 68. BMC Software Recent Development
    Table 69. Broadcom Company Details
    Table 70. Broadcom Business Overview
    Table 71. Broadcom Helpdesk Automation Product
    Table 72. Broadcom Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 73. Broadcom Recent Development
    Table 74. HP Enterprise Services Company Details
    Table 75. HP Enterprise Services Business Overview
    Table 76. HP Enterprise Services Helpdesk Automation Product
    Table 77. HP Enterprise Services Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 78. HP Enterprise Services Recent Development
    Table 79. ServiceNow Company Details
    Table 80. ServiceNow Business Overview
    Table 81. ServiceNow Helpdesk Automation Product
    Table 82. ServiceNow Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 83. ServiceNow Recent Development
    Table 84. Atlassian Company Details
    Table 85. Atlassian Business Overview
    Table 86. Atlassian Helpdesk Automation Product
    Table 87. Atlassian Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 88. Atlassian Recent Development
    Table 89. Axios Systems Company Details
    Table 90. Axios Systems Business Overview
    Table 91. Axios Systems Helpdesk Automation Product
    Table 92. Axios Systems Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 93. Axios Systems Recent Development
    Table 94. Cherwell Software Company Details
    Table 95. Cherwell Software Business Overview
    Table 96. Cherwell Software Helpdesk Automation Product
    Table 97. Cherwell Software Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 98. Cherwell Software Recent Development
    Table 99. Freshdesk Company Details
    Table 100. Freshdesk Business Overview
    Table 101. Freshdesk Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 102. Freshdesk Recent Development
    Table 103. Happyfox Company Details
    Table 104. Happyfox Business Overview
    Table 105. Happyfox Helpdesk Automation Product
    Table 106. Happyfox Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 107. Happyfox Recent Development
    Table 108. Kayako Company Details
    Table 109. Kayako Business Overview
    Table 110. Kayako Helpdesk Automation Product
    Table 111. Kayako Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 112. Kayako Recent Development
    Table 113. NTR Global Company Details
    Table 114. NTR Global Business Overview
    Table 115. NTR Global Helpdesk Automation Product
    Table 116. NTR Global Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 117. NTR Global Recent Development
    Table 118. Resolve Systems Company Details
    Table 119. Resolve Systems Business Overview
    Table 120. Resolve Systems Helpdesk Automation Product
    Table 121. Resolve Systems Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 122. Resolve Systems Recent Development
    Table 123. Sunrise Software Company Details
    Table 124. Sunrise Software Business Overview
    Table 125. Sunrise Software Helpdesk Automation Product
    Table 126. Sunrise Software Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 127. Sunrise Software Recent Development
    Table 128. SunView Software Company Details
    Table 129. SunView Software Business Overview
    Table 130. SunView Software Helpdesk Automation Product
    Table 131. SunView Software Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 132. SunView Software Recent Development
    Table 133. Vision Helpdesk Company Details
    Table 134. Vision Helpdesk Business Overview
    Table 135. Vision Helpdesk Helpdesk Automation Product
    Table 136. Vision Helpdesk Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 137. Vision Helpdesk Recent Development
    Table 138. Vorex Company Details
    Table 139. Vorex Business Overview
    Table 140. Vorex Helpdesk Automation Product
    Table 141. Vorex Revenue in Helpdesk Automation Business (2016-2021) & (US$ Million)
    Table 142. Vorex Recent Development
    Table 143. Research Programs/Design for This Report
    Table 144. Key Data Information from Secondary Sources
    Table 145. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Helpdesk Automation Market Share by Type: 2020 VS 2027
    Figure 2. Incident Management Systems Features
    Figure 3. Self-service Password Reset Features
    Figure 4. Knowledge Base Features
    Figure 5. Incident Management Portal Features
    Figure 6. Automated Diagnostics Features
    Figure 7. Global Helpdesk Automation Market Share by Application: 2020 VS 2027
    Figure 8. IT and Telecom Case Studies
    Figure 9. BFSI Case Studies
    Figure 10. Government and Education Case Studies
    Figure 11. Healthcare Case Studies
    Figure 12. Manufacturing and Automotive Case Studies
    Figure 13. Retail Case Studies
    Figure 14. Others Case Studies
    Figure 15. Helpdesk Automation Report Years Considered
    Figure 16. Global Helpdesk Automation Market Size (US$ Million), Year-over-Year: 2016-2027
    Figure 17. Global Helpdesk Automation Market Size (US$ Million), 2016 VS 2021 VS 2027
    Figure 18. Global Helpdesk Automation Market Share by Regions: 2020 VS 2027
    Figure 19. Global Helpdesk Automation Market Share by Regions (2022-2027)
    Figure 20. Global Helpdesk Automation Market Share by Players in 2020
    Figure 21. Global Top Helpdesk Automation Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Helpdesk Automation as of 2020
    Figure 22. The Top 10 and 5 Players Market Share by Helpdesk Automation Revenue in 2020
    Figure 23. Global Helpdesk Automation Revenue Market Share by Type (2016-2021)
    Figure 24. Global Helpdesk Automation Revenue Market Share by Type (2022-2027)
    Figure 25. North America Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 26. North America Helpdesk Automation Market Share by Type (2016-2027)
    Figure 27. North America Helpdesk Automation Market Share by Application (2016-2027)
    Figure 28. North America Helpdesk Automation Market Share by Country (2016-2027)
    Figure 29. United States Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 30. Canada Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 31. Europe Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 32. Europe Helpdesk Automation Market Share by Type (2016-2027)
    Figure 33. Europe Helpdesk Automation Market Share by Application (2016-2027)
    Figure 34. Europe Helpdesk Automation Market Share by Country (2016-2027)
    Figure 35. Germany Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 36. France Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 37. U.K. Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 38. Italy Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 39. Russia Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 40. Nordic Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 41. Asia-Pacific Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 42. Asia-Pacific Helpdesk Automation Market Share by Type (2016-2027)
    Figure 43. Asia-Pacific Helpdesk Automation Market Share by Application (2016-2027)
    Figure 44. Asia-Pacific Helpdesk Automation Market Share by Region (2016-2027)
    Figure 45. China Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 46. Japan Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 47. South Korea Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 48. Southeast Asia Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 49. India Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 50. Australia Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 51. Latin America Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 52. Latin America Helpdesk Automation Market Share by Type (2016-2027)
    Figure 53. Latin America Helpdesk Automation Market Share by Application (2016-2027)
    Figure 54. Latin America Helpdesk Automation Market Share by Country (2016-2027)
    Figure 55. Mexico Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 56. Brazil Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 57. Middle East & Africa Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 58. Middle East & Africa Helpdesk Automation Market Share by Type (2016-2027)
    Figure 59. Middle East & Africa Helpdesk Automation Market Share by Application (2016-2027)
    Figure 60. Middle East & Africa Helpdesk Automation Market Share by Country (2016-2027)
    Figure 61. Turkey Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 62. Saudi Arabia Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 63. UAE Helpdesk Automation Market Size YoY Growth (2016-2027) & (US$ Million)
    Figure 64. BMC Software Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 65. Broadcom Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 66. HP Enterprise Services Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 67. ServiceNow Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 68. Atlassian Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 69. Axios Systems Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 70. Cherwell Software Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 71. Freshdesk Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 72. Happyfox Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 73. Kayako Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 74. NTR Global Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 75. Resolve Systems Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 76. Sunrise Software Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 77. SunView Software Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 78. Vision Helpdesk Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 79. Vorex Revenue Growth Rate in Helpdesk Automation Business (2016-2021)
    Figure 80. Bottom-up and Top-down Approaches for This Report
    Figure 81. Data Triangulation
    Figure 82. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
BMC Software
Broadcom
HP Enterprise Services
ServiceNow
Atlassian
Axios Systems
Cherwell Software
Freshdesk
Happyfox
Kayako
NTR Global
Resolve Systems
Sunrise Software
SunView Software
Vision Helpdesk
Vorex
Frequently Asked Questions
Helpdesk Automation report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Helpdesk Automation report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Helpdesk Automation report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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