1 Introduction to Research & Analysis Reports
    1.1 Customer Care BPO Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Customer Care BPO Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Customer Care BPO Overall Market Size
    2.1 Global Customer Care BPO Market Size: 2021 VS 2027
    2.2 Global Customer Care BPO Market Size, Prospects & Forecasts: 2016-2027
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Customer Care BPO Players in Global Market
    3.2 Top Global Customer Care BPO Companies Ranked by Revenue
    3.3 Global Customer Care BPO Revenue by Companies
    3.4 Top 3 and Top 5 Customer Care BPO Companies in Global Market, by Revenue in 2020
    3.5 Global Companies Customer Care BPO Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Customer Care BPO Players in Global Market
        3.6.1 List of Global Tier 1 Customer Care BPO Companies
        3.6.2 List of Global Tier 2 and Tier 3 Customer Care BPO Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Customer Care BPO Market Size Markets, 2021 & 2027
        4.1.2 Onshore Outsourcing
        4.1.3 Offshore Outsourcing
    4.2 By Type - Global Customer Care BPO Revenue & Forecasts
        4.2.1 By Type - Global Customer Care BPO Revenue, 2016-2021
        4.2.2 By Type - Global Customer Care BPO Revenue, 2022-2027
        4.2.3 By Type - Global Customer Care BPO Revenue Market Share, 2016-2027
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Customer Care BPO Market Size, 2021 & 2027
        5.1.2 Telecom and IT
        5.1.3 BFSI
        5.1.4 Healthcare and Life Sciences
        5.1.5 Government and Public
        5.1.6 Retail and Consumer Goods
        5.1.7 Others
    5.2 By Application - Global Customer Care BPO Revenue & Forecasts
        5.2.1 By Application - Global Customer Care BPO Revenue, 2016-2021
        5.2.2 By Application - Global Customer Care BPO Revenue, 2022-2027
        5.2.3 By Application - Global Customer Care BPO Revenue Market Share, 2016-2027
6 Sights by Region
    6.1 By Region - Global Customer Care BPO Market Size, 2021 & 2027
    6.2 By Region - Global Customer Care BPO Revenue & Forecasts
        6.2.1 By Region - Global Customer Care BPO Revenue, 2016-2021
        6.2.2 By Region - Global Customer Care BPO Revenue, 2022-2027
        6.2.3 By Region - Global Customer Care BPO Revenue Market Share, 2016-2027
    6.3 North America
        6.3.1 By Country - North America Customer Care BPO Revenue, 2016-2027
        6.3.2 US Customer Care BPO Market Size, 2016-2027
        6.3.3 Canada Customer Care BPO Market Size, 2016-2027
        6.3.4 Mexico Customer Care BPO Market Size, 2016-2027
    6.4 Europe
        6.4.1 By Country - Europe Customer Care BPO Revenue, 2016-2027
        6.4.2 Germany Customer Care BPO Market Size, 2016-2027
        6.4.3 France Customer Care BPO Market Size, 2016-2027
        6.4.4 U.K. Customer Care BPO Market Size, 2016-2027
        6.4.5 Italy Customer Care BPO Market Size, 2016-2027
        6.4.6 Russia Customer Care BPO Market Size, 2016-2027
        6.4.7 Nordic Countries Customer Care BPO Market Size, 2016-2027
        6.4.8 Benelux Customer Care BPO Market Size, 2016-2027
    6.5 Asia
        6.5.1 By Region - Asia Customer Care BPO Revenue, 2016-2027
        6.5.2 China Customer Care BPO Market Size, 2016-2027
        6.5.3 Japan Customer Care BPO Market Size, 2016-2027
        6.5.4 South Korea Customer Care BPO Market Size, 2016-2027
        6.5.5 Southeast Asia Customer Care BPO Market Size, 2016-2027
        6.5.6 India Customer Care BPO Market Size, 2016-2027
    6.6 South America
        6.6.1 By Country - South America Customer Care BPO Revenue, 2016-2027
        6.6.2 Brazil Customer Care BPO Market Size, 2016-2027
        6.6.3 Argentina Customer Care BPO Market Size, 2016-2027
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Customer Care BPO Revenue, 2016-2027
        6.7.2 Turkey Customer Care BPO Market Size, 2016-2027
        6.7.3 Israel Customer Care BPO Market Size, 2016-2027
        6.7.4 Saudi Arabia Customer Care BPO Market Size, 2016-2027
        6.7.5 UAE Customer Care BPO Market Size, 2016-2027
7 Players Profiles
    7.1 Teleperformance SA
        7.1.1 Teleperformance SA Corporate Summary
        7.1.2 Teleperformance SA Business Overview
        7.1.3 Teleperformance SA Customer Care BPO Major Product Offerings
        7.1.4 Teleperformance SA Customer Care BPO Revenue in Global (2016-2021)
        7.1.5 Teleperformance SA Key News
    7.2 Convergys
        7.2.1 Convergys Corporate Summary
        7.2.2 Convergys Business Overview
        7.2.3 Convergys Customer Care BPO Major Product Offerings
        7.2.4 Convergys Customer Care BPO Revenue in Global (2016-2021)
        7.2.5 Convergys Key News
    7.3 Arvato
        7.3.1 Arvato Corporate Summary
        7.3.2 Arvato Business Overview
        7.3.3 Arvato Customer Care BPO Major Product Offerings
        7.3.4 Arvato Customer Care BPO Revenue in Global (2016-2021)
        7.3.5 Arvato Key News
    7.4 Sykes Enterprises
        7.4.1 Sykes Enterprises Corporate Summary
        7.4.2 Sykes Enterprises Business Overview
        7.4.3 Sykes Enterprises Customer Care BPO Major Product Offerings
        7.4.4 Sykes Enterprises Customer Care BPO Revenue in Global (2016-2021)
        7.4.5 Sykes Enterprises Key News
    7.5 Atento
        7.5.1 Atento Corporate Summary
        7.5.2 Atento Business Overview
        7.5.3 Atento Customer Care BPO Major Product Offerings
        7.5.4 Atento Customer Care BPO Revenue in Global (2016-2021)
        7.5.5 Atento Key News
    7.6 TeleTech Holdings
        7.6.1 TeleTech Holdings Corporate Summary
        7.6.2 TeleTech Holdings Business Overview
        7.6.3 TeleTech Holdings Customer Care BPO Major Product Offerings
        7.6.4 TeleTech Holdings Customer Care BPO Revenue in Global (2016-2021)
        7.6.5 TeleTech Holdings Key News
    7.7 Serco
        7.7.1 Serco Corporate Summary
        7.7.2 Serco Business Overview
        7.7.3 Serco Customer Care BPO Major Product Offerings
        7.4.4 Serco Customer Care BPO Revenue in Global (2016-2021)
        7.7.5 Serco Key News
    7.8 Acticall (Sitel)
        7.8.1 Acticall (Sitel) Corporate Summary
        7.8.2 Acticall (Sitel) Business Overview
        7.8.3 Acticall (Sitel) Customer Care BPO Major Product Offerings
        7.8.4 Acticall (Sitel) Customer Care BPO Revenue in Global (2016-2021)
        7.8.5 Acticall (Sitel) Key News
    7.9 Alorica
        7.9.1 Alorica Corporate Summary
        7.9.2 Alorica Business Overview
        7.9.3 Alorica Customer Care BPO Major Product Offerings
        7.9.4 Alorica Customer Care BPO Revenue in Global (2016-2021)
        7.9.5 Alorica Key News
    7.10 Webhelp
        7.10.1 Webhelp Corporate Summary
        7.10.2 Webhelp Business Overview
        7.10.3 Webhelp Customer Care BPO Major Product Offerings
        7.10.4 Webhelp Customer Care BPO Revenue in Global (2016-2021)
        7.10.5 Webhelp Key News
    7.11 Amdocs
        7.11.1 Amdocs Corporate Summary
        7.11.2 Amdocs Business Overview
        7.11.3 Amdocs Customer Care BPO Major Product Offerings
        7.11.4 Amdocs Customer Care BPO Revenue in Global (2016-2021)
        7.11.5 Amdocs Key News
    7.12 Transcom
        7.12.1 Transcom Corporate Summary
        7.12.2 Transcom Business Overview
        7.12.3 Transcom Customer Care BPO Major Product Offerings
        7.12.4 Transcom Customer Care BPO Revenue in Global (2016-2021)
        7.12.5 Transcom Key News
    7.13 Comdata
        7.13.1 Comdata Corporate Summary
        7.13.2 Comdata Business Overview
        7.13.3 Comdata Customer Care BPO Major Product Offerings
        7.13.4 Comdata Customer Care BPO Revenue in Global (2016-2021)
        7.13.5 Comdata Key News
    7.14 West Corporation
        7.14.1 West Corporation Corporate Summary
        7.14.2 West Corporation Business Overview
        7.14.3 West Corporation Customer Care BPO Major Product Offerings
        7.14.4 West Corporation Customer Care BPO Revenue in Global (2016-2021)
        7.14.5 West Corporation Key News
    7.15 Infosys BPM
        7.15.1 Infosys BPM Corporate Summary
        7.15.2 Infosys BPM Business Overview
        7.15.3 Infosys BPM Customer Care BPO Major Product Offerings
        7.15.4 Infosys BPM Customer Care BPO Revenue in Global (2016-2021)
        7.15.5 Infosys BPM Key News
    7.16 StarTek Inc
        7.16.1 StarTek Inc Corporate Summary
        7.16.2 StarTek Inc Business Overview
        7.16.3 StarTek Inc Customer Care BPO Major Product Offerings
        7.16.4 StarTek Inc Customer Care BPO Revenue in Global (2016-2021)
        7.16.5 StarTek Inc Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer