Global Healthcare CRM Market Research Report 2023

Report ID: 1897832 | Published Date: Jan 2025 | No. of Page: 88 | Base Year: 2024 | Rating: 3.7 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Healthcare CRM Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 Stand-alone Systems
        1.2.3 Integrated Systems
    1.3 Market by Application
        1.3.1 Global Healthcare CRM Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Hospitals
        1.3.3 Clinic
        1.3.4 Other
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Healthcare CRM Market Perspective (2017-2028)
    2.2 Healthcare CRM Growth Trends by Region
        2.2.1 Healthcare CRM Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Healthcare CRM Historic Market Size by Region (2017-2022)
        2.2.3 Healthcare CRM Forecasted Market Size by Region (2023-2028)
    2.3 Healthcare CRM Market Dynamics
        2.3.1 Healthcare CRM Industry Trends
        2.3.2 Healthcare CRM Market Drivers
        2.3.3 Healthcare CRM Market Challenges
        2.3.4 Healthcare CRM Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Healthcare CRM Players by Revenue
        3.1.1 Global Top Healthcare CRM Players by Revenue (2017-2022)
        3.1.2 Global Healthcare CRM Revenue Market Share by Players (2017-2022)
    3.2 Global Healthcare CRM Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Healthcare CRM Revenue
    3.4 Global Healthcare CRM Market Concentration Ratio
        3.4.1 Global Healthcare CRM Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Healthcare CRM Revenue in 2021
    3.5 Healthcare CRM Key Players Head office and Area Served
    3.6 Key Players Healthcare CRM Product Solution and Service
    3.7 Date of Enter into Healthcare CRM Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Healthcare CRM Breakdown Data by Type
    4.1 Global Healthcare CRM Historic Market Size by Type (2017-2022)
    4.2 Global Healthcare CRM Forecasted Market Size by Type (2023-2028)
5 Healthcare CRM Breakdown Data by Application
    5.1 Global Healthcare CRM Historic Market Size by Application (2017-2022)
    5.2 Global Healthcare CRM Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Healthcare CRM Market Size (2017-2028)
    6.2 North America Healthcare CRM Market Size by Country (2017-2022)
    6.3 North America Healthcare CRM Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe Healthcare CRM Market Size (2017-2028)
    7.2 Europe Healthcare CRM Market Size by Country (2017-2022)
    7.3 Europe Healthcare CRM Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Healthcare CRM Market Size (2017-2028)
    8.2 Asia-Pacific Healthcare CRM Market Size by Country (2017-2022)
    8.3 Asia-Pacific Healthcare CRM Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America Healthcare CRM Market Size (2017-2028)
    9.2 Latin America Healthcare CRM Market Size by Country (2017-2022)
    9.3 Latin America Healthcare CRM Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Healthcare CRM Market Size (2017-2028)
    10.2 Middle East & Africa Healthcare CRM Market Size by Country (2017-2022)
    10.3 Middle East & Africa Healthcare CRM Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Epic Systems Corporation
        11.1.1 Epic Systems Corporation Company Detail
        11.1.2 Epic Systems Corporation Business Overview
        11.1.3 Epic Systems Corporation Healthcare CRM Introduction
        11.1.4 Epic Systems Corporation Revenue in Healthcare CRM Business (2017-2022)
        11.1.5 Epic Systems Corporation Recent Development
    11.2 eClinicalWorks
        11.2.1 eClinicalWorks Company Detail
        11.2.2 eClinicalWorks Business Overview
        11.2.3 eClinicalWorks Healthcare CRM Introduction
        11.2.4 eClinicalWorks Revenue in Healthcare CRM Business (2017-2022)
        11.2.5 eClinicalWorks Recent Development
    11.3 Practice Fusion
        11.3.1 Practice Fusion Company Detail
        11.3.2 Practice Fusion Business Overview
        11.3.3 Practice Fusion Healthcare CRM Introduction
        11.3.4 Practice Fusion Revenue in Healthcare CRM Business (2017-2022)
        11.3.5 Practice Fusion Recent Development
    11.4 NextGen Healthcare
        11.4.1 NextGen Healthcare Company Detail
        11.4.2 NextGen Healthcare Business Overview
        11.4.3 NextGen Healthcare Healthcare CRM Introduction
        11.4.4 NextGen Healthcare Revenue in Healthcare CRM Business (2017-2022)
        11.4.5 NextGen Healthcare Recent Development
    11.5 Allscripts
        11.5.1 Allscripts Company Detail
        11.5.2 Allscripts Business Overview
        11.5.3 Allscripts Healthcare CRM Introduction
        11.5.4 Allscripts Revenue in Healthcare CRM Business (2017-2022)
        11.5.5 Allscripts Recent Development
    11.6 Cerner
        11.6.1 Cerner Company Detail
        11.6.2 Cerner Business Overview
        11.6.3 Cerner Healthcare CRM Introduction
        11.6.4 Cerner Revenue in Healthcare CRM Business (2017-2022)
        11.6.5 Cerner Recent Development
    11.7 MEDITECH
        11.7.1 MEDITECH Company Detail
        11.7.2 MEDITECH Business Overview
        11.7.3 MEDITECH Healthcare CRM Introduction
        11.7.4 MEDITECH Revenue in Healthcare CRM Business (2017-2022)
        11.7.5 MEDITECH Recent Development
    11.8 General Electric Healthcare IT
        11.8.1 General Electric Healthcare IT Company Detail
        11.8.2 General Electric Healthcare IT Business Overview
        11.8.3 General Electric Healthcare IT Healthcare CRM Introduction
        11.8.4 General Electric Healthcare IT Revenue in Healthcare CRM Business (2017-2022)
        11.8.5 General Electric Healthcare IT Recent Development
    11.9 Athenahealth
        11.9.1 Athenahealth Company Detail
        11.9.2 Athenahealth Business Overview
        11.9.3 Athenahealth Healthcare CRM Introduction
        11.9.4 Athenahealth Revenue in Healthcare CRM Business (2017-2022)
        11.9.5 Athenahealth Recent Development
    11.10 McKesson
        11.10.1 McKesson Company Detail
        11.10.2 McKesson Business Overview
        11.10.3 McKesson Healthcare CRM Introduction
        11.10.4 McKesson Revenue in Healthcare CRM Business (2017-2022)
        11.10.5 McKesson Recent Development
    11.11 AmazingCharts
        11.11.1 AmazingCharts Company Detail
        11.11.2 AmazingCharts Business Overview
        11.11.3 AmazingCharts Healthcare CRM Introduction
        11.11.4 AmazingCharts Revenue in Healthcare CRM Business (2017-2022)
        11.11.5 AmazingCharts Recent Development
    11.12 e-MDs
        11.12.1 e-MDs Company Detail
        11.12.2 e-MDs Business Overview
        11.12.3 e-MDs Healthcare CRM Introduction
        11.12.4 e-MDs Revenue in Healthcare CRM Business (2017-2022)
        11.12.5 e-MDs Recent Development
    11.13 Care360
        11.13.1 Care360 Company Detail
        11.13.2 Care360 Business Overview
        11.13.3 Care360 Healthcare CRM Introduction
        11.13.4 Care360 Revenue in Healthcare CRM Business (2017-2022)
        11.13.5 Care360 Recent Development
    11.14 Vitera
        11.14.1 Vitera Company Detail
        11.14.2 Vitera Business Overview
        11.14.3 Vitera Healthcare CRM Introduction
        11.14.4 Vitera Revenue in Healthcare CRM Business (2017-2022)
        11.14.5 Vitera Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global Healthcare CRM Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of Stand-alone Systems
    Table 3. Key Players of Integrated Systems
    Table 4. Global Healthcare CRM Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global Healthcare CRM Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Healthcare CRM Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Healthcare CRM Market Share by Region (2017-2022)
    Table 8. Global Healthcare CRM Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Healthcare CRM Market Share by Region (2023-2028)
    Table 10. Healthcare CRM Market Trends
    Table 11. Healthcare CRM Market Drivers
    Table 12. Healthcare CRM Market Challenges
    Table 13. Healthcare CRM Market Restraints
    Table 14. Global Healthcare CRM Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Healthcare CRM Market Share by Players (2017-2022)
    Table 16. Global Top Healthcare CRM Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Healthcare CRM as of 2021)
    Table 17. Ranking of Global Top Healthcare CRM Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Healthcare CRM Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Healthcare CRM Product Solution and Service
    Table 21. Date of Enter into Healthcare CRM Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Healthcare CRM Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Healthcare CRM Revenue Market Share by Type (2017-2022)
    Table 25. Global Healthcare CRM Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Healthcare CRM Revenue Market Share by Type (2023-2028)
    Table 27. Global Healthcare CRM Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Healthcare CRM Revenue Market Share by Application (2017-2022)
    Table 29. Global Healthcare CRM Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Healthcare CRM Revenue Market Share by Application (2023-2028)
    Table 31. North America Healthcare CRM Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America Healthcare CRM Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe Healthcare CRM Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe Healthcare CRM Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific Healthcare CRM Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific Healthcare CRM Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America Healthcare CRM Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America Healthcare CRM Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa Healthcare CRM Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa Healthcare CRM Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Epic Systems Corporation Company Detail
    Table 42. Epic Systems Corporation Business Overview
    Table 43. Epic Systems Corporation Healthcare CRM Product
    Table 44. Epic Systems Corporation Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 45. Epic Systems Corporation Recent Development
    Table 46. eClinicalWorks Company Detail
    Table 47. eClinicalWorks Business Overview
    Table 48. eClinicalWorks Healthcare CRM Product
    Table 49. eClinicalWorks Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 50. eClinicalWorks Recent Development
    Table 51. Practice Fusion Company Detail
    Table 52. Practice Fusion Business Overview
    Table 53. Practice Fusion Healthcare CRM Product
    Table 54. Practice Fusion Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 55. Practice Fusion Recent Development
    Table 56. NextGen Healthcare Company Detail
    Table 57. NextGen Healthcare Business Overview
    Table 58. NextGen Healthcare Healthcare CRM Product
    Table 59. NextGen Healthcare Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 60. NextGen Healthcare Recent Development
    Table 61. Allscripts Company Detail
    Table 62. Allscripts Business Overview
    Table 63. Allscripts Healthcare CRM Product
    Table 64. Allscripts Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 65. Allscripts Recent Development
    Table 66. Cerner Company Detail
    Table 67. Cerner Business Overview
    Table 68. Cerner Healthcare CRM Product
    Table 69. Cerner Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 70. Cerner Recent Development
    Table 71. MEDITECH Company Detail
    Table 72. MEDITECH Business Overview
    Table 73. MEDITECH Healthcare CRM Product
    Table 74. MEDITECH Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 75. MEDITECH Recent Development
    Table 76. General Electric Healthcare IT Company Detail
    Table 77. General Electric Healthcare IT Business Overview
    Table 78. General Electric Healthcare IT Healthcare CRM Product
    Table 79. General Electric Healthcare IT Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 80. General Electric Healthcare IT Recent Development
    Table 81. Athenahealth Company Detail
    Table 82. Athenahealth Business Overview
    Table 83. Athenahealth Healthcare CRM Product
    Table 84. Athenahealth Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 85. Athenahealth Recent Development
    Table 86. McKesson Company Detail
    Table 87. McKesson Business Overview
    Table 88. McKesson Healthcare CRM Product
    Table 89. McKesson Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 90. McKesson Recent Development
    Table 91. AmazingCharts Company Detail
    Table 92. AmazingCharts Business Overview
    Table 93. AmazingCharts Healthcare CRMProduct
    Table 94. AmazingCharts Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 95. AmazingCharts Recent Development
    Table 96. e-MDs Company Detail
    Table 97. e-MDs Business Overview
    Table 98. e-MDs Healthcare CRMProduct
    Table 99. e-MDs Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 100. e-MDs Recent Development
    Table 101. Care360 Company Detail
    Table 102. Care360 Business Overview
    Table 103. Care360 Healthcare CRMProduct
    Table 104. Care360 Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 105. Care360 Recent Development
    Table 106. Vitera Company Detail
    Table 107. Vitera Business Overview
    Table 108. Vitera Healthcare CRMProduct
    Table 109. Vitera Revenue in Healthcare CRM Business (2017-2022) & (US$ Million)
    Table 110. Vitera Recent Development
    Table 111. Research Programs/Design for This Report
    Table 112. Key Data Information from Secondary Sources
    Table 113. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Healthcare CRM Market Share by Type: 2021 VS 2028
    Figure 2. Stand-alone Systems Features
    Figure 3. Integrated Systems Features
    Figure 4. Global Healthcare CRM Market Share by Application in 2021 & 2028
    Figure 5. Hospitals Case Studies
    Figure 6. Clinic Case Studies
    Figure 7. Other Case Studies
    Figure 8. Healthcare CRM Report Years Considered
    Figure 9. Global Healthcare CRM Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 10. Global Healthcare CRM Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 11. Global Healthcare CRM Market Share by Region: 2021 VS 2028
    Figure 12. Global Healthcare CRM Market Share by Players in 2021
    Figure 13. Global Top Healthcare CRM Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Healthcare CRM as of 2021)
    Figure 14. The Top 10 and 5 Players Market Share by Healthcare CRM Revenue in 2021
    Figure 15. North America Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 16. North America Healthcare CRM Market Share by Country (2017-2028)
    Figure 17. United States Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 18. Canada Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Europe Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 20. Europe Healthcare CRM Market Share by Country (2017-2028)
    Figure 21. Germany Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. France Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. U.K. Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Italy Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Russia Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Nordic Countries Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Asia-Pacific Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 28. Asia-Pacific Healthcare CRM Market Share by Region (2017-2028)
    Figure 29. China Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. Japan Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. South Korea Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. Southeast Asia Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. India Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Australia Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Latin America Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 36. Latin America Healthcare CRM Market Share by Country (2017-2028)
    Figure 37. Mexico Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Brazil Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Middle East & Africa Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 40. Middle East & Africa Healthcare CRM Market Share by Country (2017-2028)
    Figure 41. Turkey Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Saudi Arabia Healthcare CRM Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 43. Epic Systems Corporation Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 44. eClinicalWorks Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 45. Practice Fusion Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 46. NextGen Healthcare Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 47. Allscripts Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 48. Cerner Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 49. MEDITECH Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 50. General Electric Healthcare IT Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 51. Athenahealth Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 52. McKesson Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 53. AmazingCharts Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 54. e-MDs Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 55. Care360 Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 56. Vitera Revenue Growth Rate in Healthcare CRM Business (2017-2022)
    Figure 57. Bottom-up and Top-down Approaches for This Report
    Figure 58. Data Triangulation
    Figure 59. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Epic Systems Corporation
eClinicalWorks
Practice Fusion
NextGen Healthcare
Allscripts
Cerner
MEDITECH
General Electric Healthcare IT
Athenahealth
McKesson
AmazingCharts
e-MDs
Care360
Vitera
Frequently Asked Questions
Healthcare CRM report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Healthcare CRM report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Healthcare CRM report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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