Global CRM Customer Engagement Center Market Research Report 2023

Report ID: 1894770 | Published Date: Jan 2025 | No. of Page: 89 | Base Year: 2024 | Rating: 3.9 | Webstory: Check our Web story
1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global CRM Customer Engagement Center Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 Cloud Based
        1.2.3 Web Based
    1.3 Market by Application
        1.3.1 Global CRM Customer Engagement Center Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Large Enterprises
        1.3.3 SMEs
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global CRM Customer Engagement Center Market Perspective (2017-2028)
    2.2 CRM Customer Engagement Center Growth Trends by Region
        2.2.1 CRM Customer Engagement Center Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 CRM Customer Engagement Center Historic Market Size by Region (2017-2022)
        2.2.3 CRM Customer Engagement Center Forecasted Market Size by Region (2023-2028)
    2.3 CRM Customer Engagement Center Market Dynamics
        2.3.1 CRM Customer Engagement Center Industry Trends
        2.3.2 CRM Customer Engagement Center Market Drivers
        2.3.3 CRM Customer Engagement Center Market Challenges
        2.3.4 CRM Customer Engagement Center Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top CRM Customer Engagement Center Players by Revenue
        3.1.1 Global Top CRM Customer Engagement Center Players by Revenue (2017-2022)
        3.1.2 Global CRM Customer Engagement Center Revenue Market Share by Players (2017-2022)
    3.2 Global CRM Customer Engagement Center Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by CRM Customer Engagement Center Revenue
    3.4 Global CRM Customer Engagement Center Market Concentration Ratio
        3.4.1 Global CRM Customer Engagement Center Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by CRM Customer Engagement Center Revenue in 2021
    3.5 CRM Customer Engagement Center Key Players Head office and Area Served
    3.6 Key Players CRM Customer Engagement Center Product Solution and Service
    3.7 Date of Enter into CRM Customer Engagement Center Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 CRM Customer Engagement Center Breakdown Data by Type
    4.1 Global CRM Customer Engagement Center Historic Market Size by Type (2017-2022)
    4.2 Global CRM Customer Engagement Center Forecasted Market Size by Type (2023-2028)
5 CRM Customer Engagement Center Breakdown Data by Application
    5.1 Global CRM Customer Engagement Center Historic Market Size by Application (2017-2022)
    5.2 Global CRM Customer Engagement Center Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America CRM Customer Engagement Center Market Size (2017-2028)
    6.2 North America CRM Customer Engagement Center Market Size by Country (2017-2022)
    6.3 North America CRM Customer Engagement Center Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe CRM Customer Engagement Center Market Size (2017-2028)
    7.2 Europe CRM Customer Engagement Center Market Size by Country (2017-2022)
    7.3 Europe CRM Customer Engagement Center Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific CRM Customer Engagement Center Market Size (2017-2028)
    8.2 Asia-Pacific CRM Customer Engagement Center Market Size by Country (2017-2022)
    8.3 Asia-Pacific CRM Customer Engagement Center Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America CRM Customer Engagement Center Market Size (2017-2028)
    9.2 Latin America CRM Customer Engagement Center Market Size by Country (2017-2022)
    9.3 Latin America CRM Customer Engagement Center Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa CRM Customer Engagement Center Market Size (2017-2028)
    10.2 Middle East & Africa CRM Customer Engagement Center Market Size by Country (2017-2022)
    10.3 Middle East & Africa CRM Customer Engagement Center Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Freshworks
        11.1.1 Freshworks Company Detail
        11.1.2 Freshworks Business Overview
        11.1.3 Freshworks CRM Customer Engagement Center Introduction
        11.1.4 Freshworks Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.1.5 Freshworks Recent Development
    11.2 Zoho
        11.2.1 Zoho Company Detail
        11.2.2 Zoho Business Overview
        11.2.3 Zoho CRM Customer Engagement Center Introduction
        11.2.4 Zoho Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.2.5 Zoho Recent Development
    11.3 Zendesk
        11.3.1 Zendesk Company Detail
        11.3.2 Zendesk Business Overview
        11.3.3 Zendesk CRM Customer Engagement Center Introduction
        11.3.4 Zendesk Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.3.5 Zendesk Recent Development
    11.4 Salesforce
        11.4.1 Salesforce Company Detail
        11.4.2 Salesforce Business Overview
        11.4.3 Salesforce CRM Customer Engagement Center Introduction
        11.4.4 Salesforce Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.4.5 Salesforce Recent Development
    11.5 Oracle
        11.5.1 Oracle Company Detail
        11.5.2 Oracle Business Overview
        11.5.3 Oracle CRM Customer Engagement Center Introduction
        11.5.4 Oracle Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.5.5 Oracle Recent Development
    11.6 ServiceNow
        11.6.1 ServiceNow Company Detail
        11.6.2 ServiceNow Business Overview
        11.6.3 ServiceNow CRM Customer Engagement Center Introduction
        11.6.4 ServiceNow Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.6.5 ServiceNow Recent Development
    11.7 Vtiger
        11.7.1 Vtiger Company Detail
        11.7.2 Vtiger Business Overview
        11.7.3 Vtiger CRM Customer Engagement Center Introduction
        11.7.4 Vtiger Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.7.5 Vtiger Recent Development
    11.8 SAP
        11.8.1 SAP Company Detail
        11.8.2 SAP Business Overview
        11.8.3 SAP CRM Customer Engagement Center Introduction
        11.8.4 SAP Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.8.5 SAP Recent Development
    11.9 SugarCRM
        11.9.1 SugarCRM Company Detail
        11.9.2 SugarCRM Business Overview
        11.9.3 SugarCRM CRM Customer Engagement Center Introduction
        11.9.4 SugarCRM Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.9.5 SugarCRM Recent Development
    11.10 Microsoft
        11.10.1 Microsoft Company Detail
        11.10.2 Microsoft Business Overview
        11.10.3 Microsoft CRM Customer Engagement Center Introduction
        11.10.4 Microsoft Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.10.5 Microsoft Recent Development
    11.11 Verint Systems
        11.11.1 Verint Systems Company Detail
        11.11.2 Verint Systems Business Overview
        11.11.3 Verint Systems CRM Customer Engagement Center Introduction
        11.11.4 Verint Systems Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.11.5 Verint Systems Recent Development
    11.12 eGain
        11.12.1 eGain Company Detail
        11.12.2 eGain Business Overview
        11.12.3 eGain CRM Customer Engagement Center Introduction
        11.12.4 eGain Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.12.5 eGain Recent Development
    11.13 Pegasystems
        11.13.1 Pegasystems Company Detail
        11.13.2 Pegasystems Business Overview
        11.13.3 Pegasystems CRM Customer Engagement Center Introduction
        11.13.4 Pegasystems Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.13.5 Pegasystems Recent Development
    11.14 CRMNEXT
        11.14.1 CRMNEXT Company Detail
        11.14.2 CRMNEXT Business Overview
        11.14.3 CRMNEXT CRM Customer Engagement Center Introduction
        11.14.4 CRMNEXT Revenue in CRM Customer Engagement Center Business (2017-2022)
        11.14.5 CRMNEXT Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details
List of Tables
    Table 1. Global CRM Customer Engagement Center Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of Cloud Based
    Table 3. Key Players of Web Based
    Table 4. Global CRM Customer Engagement Center Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global CRM Customer Engagement Center Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global CRM Customer Engagement Center Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global CRM Customer Engagement Center Market Share by Region (2017-2022)
    Table 8. Global CRM Customer Engagement Center Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global CRM Customer Engagement Center Market Share by Region (2023-2028)
    Table 10. CRM Customer Engagement Center Market Trends
    Table 11. CRM Customer Engagement Center Market Drivers
    Table 12. CRM Customer Engagement Center Market Challenges
    Table 13. CRM Customer Engagement Center Market Restraints
    Table 14. Global CRM Customer Engagement Center Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global CRM Customer Engagement Center Market Share by Players (2017-2022)
    Table 16. Global Top CRM Customer Engagement Center Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM Customer Engagement Center as of 2021)
    Table 17. Ranking of Global Top CRM Customer Engagement Center Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by CRM Customer Engagement Center Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players CRM Customer Engagement Center Product Solution and Service
    Table 21. Date of Enter into CRM Customer Engagement Center Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global CRM Customer Engagement Center Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global CRM Customer Engagement Center Revenue Market Share by Type (2017-2022)
    Table 25. Global CRM Customer Engagement Center Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global CRM Customer Engagement Center Revenue Market Share by Type (2023-2028)
    Table 27. Global CRM Customer Engagement Center Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global CRM Customer Engagement Center Revenue Market Share by Application (2017-2022)
    Table 29. Global CRM Customer Engagement Center Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global CRM Customer Engagement Center Revenue Market Share by Application (2023-2028)
    Table 31. North America CRM Customer Engagement Center Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America CRM Customer Engagement Center Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe CRM Customer Engagement Center Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe CRM Customer Engagement Center Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific CRM Customer Engagement Center Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific CRM Customer Engagement Center Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America CRM Customer Engagement Center Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America CRM Customer Engagement Center Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa CRM Customer Engagement Center Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa CRM Customer Engagement Center Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Freshworks Company Detail
    Table 42. Freshworks Business Overview
    Table 43. Freshworks CRM Customer Engagement Center Product
    Table 44. Freshworks Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 45. Freshworks Recent Development
    Table 46. Zoho Company Detail
    Table 47. Zoho Business Overview
    Table 48. Zoho CRM Customer Engagement Center Product
    Table 49. Zoho Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 50. Zoho Recent Development
    Table 51. Zendesk Company Detail
    Table 52. Zendesk Business Overview
    Table 53. Zendesk CRM Customer Engagement Center Product
    Table 54. Zendesk Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 55. Zendesk Recent Development
    Table 56. Salesforce Company Detail
    Table 57. Salesforce Business Overview
    Table 58. Salesforce CRM Customer Engagement Center Product
    Table 59. Salesforce Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 60. Salesforce Recent Development
    Table 61. Oracle Company Detail
    Table 62. Oracle Business Overview
    Table 63. Oracle CRM Customer Engagement Center Product
    Table 64. Oracle Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 65. Oracle Recent Development
    Table 66. ServiceNow Company Detail
    Table 67. ServiceNow Business Overview
    Table 68. ServiceNow CRM Customer Engagement Center Product
    Table 69. ServiceNow Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 70. ServiceNow Recent Development
    Table 71. Vtiger Company Detail
    Table 72. Vtiger Business Overview
    Table 73. Vtiger CRM Customer Engagement Center Product
    Table 74. Vtiger Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 75. Vtiger Recent Development
    Table 76. SAP Company Detail
    Table 77. SAP Business Overview
    Table 78. SAP CRM Customer Engagement Center Product
    Table 79. SAP Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 80. SAP Recent Development
    Table 81. SugarCRM Company Detail
    Table 82. SugarCRM Business Overview
    Table 83. SugarCRM CRM Customer Engagement Center Product
    Table 84. SugarCRM Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 85. SugarCRM Recent Development
    Table 86. Microsoft Company Detail
    Table 87. Microsoft Business Overview
    Table 88. Microsoft CRM Customer Engagement Center Product
    Table 89. Microsoft Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 90. Microsoft Recent Development
    Table 91. Verint Systems Company Detail
    Table 92. Verint Systems Business Overview
    Table 93. Verint Systems CRM Customer Engagement CenterProduct
    Table 94. Verint Systems Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 95. Verint Systems Recent Development
    Table 96. eGain Company Detail
    Table 97. eGain Business Overview
    Table 98. eGain CRM Customer Engagement CenterProduct
    Table 99. eGain Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 100. eGain Recent Development
    Table 101. Pegasystems Company Detail
    Table 102. Pegasystems Business Overview
    Table 103. Pegasystems CRM Customer Engagement CenterProduct
    Table 104. Pegasystems Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 105. Pegasystems Recent Development
    Table 106. CRMNEXT Company Detail
    Table 107. CRMNEXT Business Overview
    Table 108. CRMNEXT CRM Customer Engagement CenterProduct
    Table 109. CRMNEXT Revenue in CRM Customer Engagement Center Business (2017-2022) & (US$ Million)
    Table 110. CRMNEXT Recent Development
    Table 111. Research Programs/Design for This Report
    Table 112. Key Data Information from Secondary Sources
    Table 113. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global CRM Customer Engagement Center Market Share by Type: 2021 VS 2028
    Figure 2. Cloud Based Features
    Figure 3. Web Based Features
    Figure 4. Global CRM Customer Engagement Center Market Share by Application in 2021 & 2028
    Figure 5. Large Enterprises Case Studies
    Figure 6. SMEs Case Studies
    Figure 7. CRM Customer Engagement Center Report Years Considered
    Figure 8. Global CRM Customer Engagement Center Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 9. Global CRM Customer Engagement Center Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 10. Global CRM Customer Engagement Center Market Share by Region: 2021 VS 2028
    Figure 11. Global CRM Customer Engagement Center Market Share by Players in 2021
    Figure 12. Global Top CRM Customer Engagement Center Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM Customer Engagement Center as of 2021)
    Figure 13. The Top 10 and 5 Players Market Share by CRM Customer Engagement Center Revenue in 2021
    Figure 14. North America CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 15. North America CRM Customer Engagement Center Market Share by Country (2017-2028)
    Figure 16. United States CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 17. Canada CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 18. Europe CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Europe CRM Customer Engagement Center Market Share by Country (2017-2028)
    Figure 20. Germany CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. France CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. U.K. CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. Italy CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Russia CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Nordic Countries CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Asia-Pacific CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Asia-Pacific CRM Customer Engagement Center Market Share by Region (2017-2028)
    Figure 28. China CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Japan CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. South Korea CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Southeast Asia CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. India CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Australia CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Latin America CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Latin America CRM Customer Engagement Center Market Share by Country (2017-2028)
    Figure 36. Mexico CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Brazil CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Middle East & Africa CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Middle East & Africa CRM Customer Engagement Center Market Share by Country (2017-2028)
    Figure 40. Turkey CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Saudi Arabia CRM Customer Engagement Center Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Freshworks Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 43. Zoho Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 44. Zendesk Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 45. Salesforce Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 46. Oracle Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 47. ServiceNow Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 48. Vtiger Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 49. SAP Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 50. SugarCRM Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 51. Microsoft Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 52. Verint Systems Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 53. eGain Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 54. Pegasystems Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 55. CRMNEXT Revenue Growth Rate in CRM Customer Engagement Center Business (2017-2022)
    Figure 56. Bottom-up and Top-down Approaches for This Report
    Figure 57. Data Triangulation
    Figure 58. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Freshworks
Zoho
Zendesk
Salesforce
Oracle
ServiceNow
Vtiger
SAP
SugarCRM
Microsoft
Verint Systems
eGain
Pegasystems
CRMNEXT
Frequently Asked Questions
CRM Customer Engagement Center report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
CRM Customer Engagement Center report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
CRM Customer Engagement Center report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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