Global Conversational Intelligence Software Market Research Report 2023

Report ID: 1894436 | Published Date: Jan 2025 | No. of Page: 92 | Base Year: 2024 | Rating: 4.8 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Conversational Intelligence Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 Cloud Based
        1.2.3 Web Based
    1.3 Market by Application
        1.3.1 Global Conversational Intelligence Software Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Large Enterprises
        1.3.3 SMEs
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Conversational Intelligence Software Market Perspective (2017-2028)
    2.2 Conversational Intelligence Software Growth Trends by Region
        2.2.1 Conversational Intelligence Software Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Conversational Intelligence Software Historic Market Size by Region (2017-2022)
        2.2.3 Conversational Intelligence Software Forecasted Market Size by Region (2023-2028)
    2.3 Conversational Intelligence Software Market Dynamics
        2.3.1 Conversational Intelligence Software Industry Trends
        2.3.2 Conversational Intelligence Software Market Drivers
        2.3.3 Conversational Intelligence Software Market Challenges
        2.3.4 Conversational Intelligence Software Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Conversational Intelligence Software Players by Revenue
        3.1.1 Global Top Conversational Intelligence Software Players by Revenue (2017-2022)
        3.1.2 Global Conversational Intelligence Software Revenue Market Share by Players (2017-2022)
    3.2 Global Conversational Intelligence Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Conversational Intelligence Software Revenue
    3.4 Global Conversational Intelligence Software Market Concentration Ratio
        3.4.1 Global Conversational Intelligence Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Conversational Intelligence Software Revenue in 2021
    3.5 Conversational Intelligence Software Key Players Head office and Area Served
    3.6 Key Players Conversational Intelligence Software Product Solution and Service
    3.7 Date of Enter into Conversational Intelligence Software Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational Intelligence Software Breakdown Data by Type
    4.1 Global Conversational Intelligence Software Historic Market Size by Type (2017-2022)
    4.2 Global Conversational Intelligence Software Forecasted Market Size by Type (2023-2028)
5 Conversational Intelligence Software Breakdown Data by Application
    5.1 Global Conversational Intelligence Software Historic Market Size by Application (2017-2022)
    5.2 Global Conversational Intelligence Software Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Conversational Intelligence Software Market Size (2017-2028)
    6.2 North America Conversational Intelligence Software Market Size by Country (2017-2022)
    6.3 North America Conversational Intelligence Software Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe Conversational Intelligence Software Market Size (2017-2028)
    7.2 Europe Conversational Intelligence Software Market Size by Country (2017-2022)
    7.3 Europe Conversational Intelligence Software Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Conversational Intelligence Software Market Size (2017-2028)
    8.2 Asia-Pacific Conversational Intelligence Software Market Size by Country (2017-2022)
    8.3 Asia-Pacific Conversational Intelligence Software Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America Conversational Intelligence Software Market Size (2017-2028)
    9.2 Latin America Conversational Intelligence Software Market Size by Country (2017-2022)
    9.3 Latin America Conversational Intelligence Software Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Conversational Intelligence Software Market Size (2017-2028)
    10.2 Middle East & Africa Conversational Intelligence Software Market Size by Country (2017-2022)
    10.3 Middle East & Africa Conversational Intelligence Software Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 IBM
        11.1.1 IBM Company Detail
        11.1.2 IBM Business Overview
        11.1.3 IBM Conversational Intelligence Software Introduction
        11.1.4 IBM Revenue in Conversational Intelligence Software Business (2017-2022)
        11.1.5 IBM Recent Development
    11.2 Amazon
        11.2.1 Amazon Company Detail
        11.2.2 Amazon Business Overview
        11.2.3 Amazon Conversational Intelligence Software Introduction
        11.2.4 Amazon Revenue in Conversational Intelligence Software Business (2017-2022)
        11.2.5 Amazon Recent Development
    11.3 Google
        11.3.1 Google Company Detail
        11.3.2 Google Business Overview
        11.3.3 Google Conversational Intelligence Software Introduction
        11.3.4 Google Revenue in Conversational Intelligence Software Business (2017-2022)
        11.3.5 Google Recent Development
    11.4 Automated Insights
        11.4.1 Automated Insights Company Detail
        11.4.2 Automated Insights Business Overview
        11.4.3 Automated Insights Conversational Intelligence Software Introduction
        11.4.4 Automated Insights Revenue in Conversational Intelligence Software Business (2017-2022)
        11.4.5 Automated Insights Recent Development
    11.5 ARRIA NLG
        11.5.1 ARRIA NLG Company Detail
        11.5.2 ARRIA NLG Business Overview
        11.5.3 ARRIA NLG Conversational Intelligence Software Introduction
        11.5.4 ARRIA NLG Revenue in Conversational Intelligence Software Business (2017-2022)
        11.5.5 ARRIA NLG Recent Development
    11.6 AX Semantics
        11.6.1 AX Semantics Company Detail
        11.6.2 AX Semantics Business Overview
        11.6.3 AX Semantics Conversational Intelligence Software Introduction
        11.6.4 AX Semantics Revenue in Conversational Intelligence Software Business (2017-2022)
        11.6.5 AX Semantics Recent Development
    11.7 Yseop
        11.7.1 Yseop Company Detail
        11.7.2 Yseop Business Overview
        11.7.3 Yseop Conversational Intelligence Software Introduction
        11.7.4 Yseop Revenue in Conversational Intelligence Software Business (2017-2022)
        11.7.5 Yseop Recent Development
    11.8 Artificial Solutions
        11.8.1 Artificial Solutions Company Detail
        11.8.2 Artificial Solutions Business Overview
        11.8.3 Artificial Solutions Conversational Intelligence Software Introduction
        11.8.4 Artificial Solutions Revenue in Conversational Intelligence Software Business (2017-2022)
        11.8.5 Artificial Solutions Recent Development
    11.9 Narrativa
        11.9.1 Narrativa Company Detail
        11.9.2 Narrativa Business Overview
        11.9.3 Narrativa Conversational Intelligence Software Introduction
        11.9.4 Narrativa Revenue in Conversational Intelligence Software Business (2017-2022)
        11.9.5 Narrativa Recent Development
    11.10 Retresco
        11.10.1 Retresco Company Detail
        11.10.2 Retresco Business Overview
        11.10.3 Retresco Conversational Intelligence Software Introduction
        11.10.4 Retresco Revenue in Conversational Intelligence Software Business (2017-2022)
        11.10.5 Retresco Recent Development
    11.11 Phrasee
        11.11.1 Phrasee Company Detail
        11.11.2 Phrasee Business Overview
        11.11.3 Phrasee Conversational Intelligence Software Introduction
        11.11.4 Phrasee Revenue in Conversational Intelligence Software Business (2017-2022)
        11.11.5 Phrasee Recent Development
    11.12 Intercom
        11.12.1 Intercom Company Detail
        11.12.2 Intercom Business Overview
        11.12.3 Intercom Conversational Intelligence Software Introduction
        11.12.4 Intercom Revenue in Conversational Intelligence Software Business (2017-2022)
        11.12.5 Intercom Recent Development
    11.13 Drift
        11.13.1 Drift Company Detail
        11.13.2 Drift Business Overview
        11.13.3 Drift Conversational Intelligence Software Introduction
        11.13.4 Drift Revenue in Conversational Intelligence Software Business (2017-2022)
        11.13.5 Drift Recent Development
    11.14 Zendesk
        11.14.1 Zendesk Company Detail
        11.14.2 Zendesk Business Overview
        11.14.3 Zendesk Conversational Intelligence Software Introduction
        11.14.4 Zendesk Revenue in Conversational Intelligence Software Business (2017-2022)
        11.14.5 Zendesk Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global Conversational Intelligence Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of Cloud Based
    Table 3. Key Players of Web Based
    Table 4. Global Conversational Intelligence Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global Conversational Intelligence Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Conversational Intelligence Software Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Conversational Intelligence Software Market Share by Region (2017-2022)
    Table 8. Global Conversational Intelligence Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Conversational Intelligence Software Market Share by Region (2023-2028)
    Table 10. Conversational Intelligence Software Market Trends
    Table 11. Conversational Intelligence Software Market Drivers
    Table 12. Conversational Intelligence Software Market Challenges
    Table 13. Conversational Intelligence Software Market Restraints
    Table 14. Global Conversational Intelligence Software Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Conversational Intelligence Software Market Share by Players (2017-2022)
    Table 16. Global Top Conversational Intelligence Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational Intelligence Software as of 2021)
    Table 17. Ranking of Global Top Conversational Intelligence Software Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Conversational Intelligence Software Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Conversational Intelligence Software Product Solution and Service
    Table 21. Date of Enter into Conversational Intelligence Software Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Conversational Intelligence Software Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Conversational Intelligence Software Revenue Market Share by Type (2017-2022)
    Table 25. Global Conversational Intelligence Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Conversational Intelligence Software Revenue Market Share by Type (2023-2028)
    Table 27. Global Conversational Intelligence Software Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Conversational Intelligence Software Revenue Market Share by Application (2017-2022)
    Table 29. Global Conversational Intelligence Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Conversational Intelligence Software Revenue Market Share by Application (2023-2028)
    Table 31. North America Conversational Intelligence Software Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America Conversational Intelligence Software Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe Conversational Intelligence Software Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe Conversational Intelligence Software Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific Conversational Intelligence Software Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific Conversational Intelligence Software Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America Conversational Intelligence Software Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America Conversational Intelligence Software Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa Conversational Intelligence Software Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa Conversational Intelligence Software Market Size by Country (2023-2028) & (US$ Million)
    Table 41. IBM Company Detail
    Table 42. IBM Business Overview
    Table 43. IBM Conversational Intelligence Software Product
    Table 44. IBM Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 45. IBM Recent Development
    Table 46. Amazon Company Detail
    Table 47. Amazon Business Overview
    Table 48. Amazon Conversational Intelligence Software Product
    Table 49. Amazon Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 50. Amazon Recent Development
    Table 51. Google Company Detail
    Table 52. Google Business Overview
    Table 53. Google Conversational Intelligence Software Product
    Table 54. Google Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 55. Google Recent Development
    Table 56. Automated Insights Company Detail
    Table 57. Automated Insights Business Overview
    Table 58. Automated Insights Conversational Intelligence Software Product
    Table 59. Automated Insights Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 60. Automated Insights Recent Development
    Table 61. ARRIA NLG Company Detail
    Table 62. ARRIA NLG Business Overview
    Table 63. ARRIA NLG Conversational Intelligence Software Product
    Table 64. ARRIA NLG Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 65. ARRIA NLG Recent Development
    Table 66. AX Semantics Company Detail
    Table 67. AX Semantics Business Overview
    Table 68. AX Semantics Conversational Intelligence Software Product
    Table 69. AX Semantics Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 70. AX Semantics Recent Development
    Table 71. Yseop Company Detail
    Table 72. Yseop Business Overview
    Table 73. Yseop Conversational Intelligence Software Product
    Table 74. Yseop Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 75. Yseop Recent Development
    Table 76. Artificial Solutions Company Detail
    Table 77. Artificial Solutions Business Overview
    Table 78. Artificial Solutions Conversational Intelligence Software Product
    Table 79. Artificial Solutions Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 80. Artificial Solutions Recent Development
    Table 81. Narrativa Company Detail
    Table 82. Narrativa Business Overview
    Table 83. Narrativa Conversational Intelligence Software Product
    Table 84. Narrativa Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 85. Narrativa Recent Development
    Table 86. Retresco Company Detail
    Table 87. Retresco Business Overview
    Table 88. Retresco Conversational Intelligence Software Product
    Table 89. Retresco Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 90. Retresco Recent Development
    Table 91. Phrasee Company Detail
    Table 92. Phrasee Business Overview
    Table 93. Phrasee Conversational Intelligence SoftwareProduct
    Table 94. Phrasee Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 95. Phrasee Recent Development
    Table 96. Intercom Company Detail
    Table 97. Intercom Business Overview
    Table 98. Intercom Conversational Intelligence SoftwareProduct
    Table 99. Intercom Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 100. Intercom Recent Development
    Table 101. Drift Company Detail
    Table 102. Drift Business Overview
    Table 103. Drift Conversational Intelligence SoftwareProduct
    Table 104. Drift Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 105. Drift Recent Development
    Table 106. Zendesk Company Detail
    Table 107. Zendesk Business Overview
    Table 108. Zendesk Conversational Intelligence SoftwareProduct
    Table 109. Zendesk Revenue in Conversational Intelligence Software Business (2017-2022) & (US$ Million)
    Table 110. Zendesk Recent Development
    Table 111. Research Programs/Design for This Report
    Table 112. Key Data Information from Secondary Sources
    Table 113. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Conversational Intelligence Software Market Share by Type: 2021 VS 2028
    Figure 2. Cloud Based Features
    Figure 3. Web Based Features
    Figure 4. Global Conversational Intelligence Software Market Share by Application in 2021 & 2028
    Figure 5. Large Enterprises Case Studies
    Figure 6. SMEs Case Studies
    Figure 7. Conversational Intelligence Software Report Years Considered
    Figure 8. Global Conversational Intelligence Software Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 9. Global Conversational Intelligence Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 10. Global Conversational Intelligence Software Market Share by Region: 2021 VS 2028
    Figure 11. Global Conversational Intelligence Software Market Share by Players in 2021
    Figure 12. Global Top Conversational Intelligence Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational Intelligence Software as of 2021)
    Figure 13. The Top 10 and 5 Players Market Share by Conversational Intelligence Software Revenue in 2021
    Figure 14. North America Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 15. North America Conversational Intelligence Software Market Share by Country (2017-2028)
    Figure 16. United States Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 17. Canada Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 18. Europe Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Europe Conversational Intelligence Software Market Share by Country (2017-2028)
    Figure 20. Germany Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. France Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. U.K. Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. Italy Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Russia Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Nordic Countries Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Asia-Pacific Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Asia-Pacific Conversational Intelligence Software Market Share by Region (2017-2028)
    Figure 28. China Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Japan Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. South Korea Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Southeast Asia Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. India Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Australia Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Latin America Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Latin America Conversational Intelligence Software Market Share by Country (2017-2028)
    Figure 36. Mexico Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Brazil Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Middle East & Africa Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Middle East & Africa Conversational Intelligence Software Market Share by Country (2017-2028)
    Figure 40. Turkey Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Saudi Arabia Conversational Intelligence Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. IBM Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 43. Amazon Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 44. Google Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 45. Automated Insights Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 46. ARRIA NLG Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 47. AX Semantics Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 48. Yseop Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 49. Artificial Solutions Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 50. Narrativa Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 51. Retresco Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 52. Phrasee Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 53. Intercom Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 54. Drift Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 55. Zendesk Revenue Growth Rate in Conversational Intelligence Software Business (2017-2022)
    Figure 56. Bottom-up and Top-down Approaches for This Report
    Figure 57. Data Triangulation
    Figure 58. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
IBM
Amazon
Google
Automated Insights
ARRIA NLG
AX Semantics
Yseop
Artificial Solutions
Narrativa
Retresco
Phrasee
Intercom
Drift
Zendesk
Frequently Asked Questions
Conversational Intelligence Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Conversational Intelligence Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Conversational Intelligence Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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