Global BPO and ITO Services Market Growth (Status and Outlook) 2023-2028

Report ID: 1261770 | Published Date: Jan 2025 | No. of Page: 122 | Base Year: 2024 | Rating: 3.7 | Webstory: Check our Web story
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1 Scope of the Report
    1.1 Market Introduction
    1.2 Years Considered
    1.3 Research Objectives
    1.4 Market Research Methodology
    1.5 Research Process and Data Source
    1.6 Economic Indicators
    1.7 Currency Considered
2 Executive Summary
    2.1 World Market Overview
        2.1.1 Global BPO and ITO Services Market Size 2017-2028
        2.1.2 BPO and ITO Services Market Size CAGR by Region 2017 VS 2022 VS 2028
    2.2 BPO and ITO Services Segment by Type
        2.2.1 Business Process Outsourcing
        2.2.2 Infrastructure & Operations Services
    2.3 BPO and ITO Services Market Size by Type
        2.3.1 BPO and ITO Services Market Size CAGR by Type (2017 VS 2022 VS 2028)
        2.3.2 Global BPO and ITO Services Market Size Market Share by Type (2017-2022)
    2.4 BPO and ITO Services Segment by Application
        2.4.1 Banking, Financial Services, and Insurance (BFSI)
        2.4.2 Healthcare
        2.4.3 Manufacturing
        2.4.4 IT & Telecommunication
        2.4.5 Retail
        2.4.6 Others
    2.5 BPO and ITO Services Market Size by Application
        2.5.1 BPO and ITO Services Market Size CAGR by Application (2017 VS 2022 VS 2028)
        2.5.2 Global BPO and ITO Services Market Size Market Share by Application (2017-2022)
3 BPO and ITO Services Market Size by Player
    3.1 BPO and ITO Services Market Size Market Share by Players
        3.1.1 Global BPO and ITO Services Revenue by Players (2020-2022)
        3.1.2 Global BPO and ITO Services Revenue Market Share by Players (2020-2022)
    3.2 Global BPO and ITO Services Key Players Head office and Products Offered
    3.3 Market Concentration Rate Analysis
        3.3.1 Competition Landscape Analysis
        3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
    3.4 New Products and Potential Entrants
    3.5 Mergers & Acquisitions, Expansion
4 BPO and ITO Services by Regions
    4.1 BPO and ITO Services Market Size by Regions (2017-2022)
    4.2 Americas BPO and ITO Services Market Size Growth (2017-2022)
    4.3 APAC BPO and ITO Services Market Size Growth (2017-2022)
    4.4 Europe BPO and ITO Services Market Size Growth (2017-2022)
    4.5 Middle East & Africa BPO and ITO Services Market Size Growth (2017-2022)
5 Americas
    5.1 Americas BPO and ITO Services Market Size by Country (2017-2022)
    5.2 Americas BPO and ITO Services Market Size by Type (2017-2022)
    5.3 Americas BPO and ITO Services Market Size by Application (2017-2022)
    5.4 United States
    5.5 Canada
    5.6 Mexico
    5.7 Brazil
6 APAC
    6.1 APAC BPO and ITO Services Market Size by Region (2017-2022)
    6.2 APAC BPO and ITO Services Market Size by Type (2017-2022)
    6.3 APAC BPO and ITO Services Market Size by Application (2017-2022)
    6.4 China
    6.5 Japan
    6.6 Korea
    6.7 Southeast Asia
    6.8 India
    6.9 Australia
7 Europe
    7.1 Europe BPO and ITO Services by Country (2017-2022)
    7.2 Europe BPO and ITO Services Market Size by Type (2017-2022)
    7.3 Europe BPO and ITO Services Market Size by Application (2017-2022)
    7.4 Germany
    7.5 France
    7.6 UK
    7.7 Italy
    7.8 Russia
8 Middle East & Africa
    8.1 Middle East & Africa BPO and ITO Services by Region (2017-2022)
    8.2 Middle East & Africa BPO and ITO Services Market Size by Type (2017-2022)
    8.3 Middle East & Africa BPO and ITO Services Market Size by Application (2017-2022)
    8.4 Egypt
    8.5 South Africa
    8.6 Israel
    8.7 Turkey
    8.8 GCC Countries
9 Market Drivers, Challenges and Trends
    9.1 Market Drivers & Growth Opportunities
    9.2 Market Challenges & Risks
    9.3 Industry Trends
10 Global BPO and ITO Services Market Forecast
    10.1 Global BPO and ITO Services Forecast by Regions (2023-2028)
        10.1.1 Global BPO and ITO Services Forecast by Regions (2023-2028)
        10.1.2 Americas BPO and ITO Services Forecast
        10.1.3 APAC BPO and ITO Services Forecast
        10.1.4 Europe BPO and ITO Services Forecast
        10.1.5 Middle East & Africa BPO and ITO Services Forecast
    10.2 Americas BPO and ITO Services Forecast by Country (2023-2028)
        10.2.1 United States BPO and ITO Services Market Forecast
        10.2.2 Canada BPO and ITO Services Market Forecast
        10.2.3 Mexico BPO and ITO Services Market Forecast
        10.2.4 Brazil BPO and ITO Services Market Forecast
    10.3 APAC BPO and ITO Services Forecast by Region (2023-2028)
        10.3.1 China BPO and ITO Services Market Forecast
        10.3.2 Japan BPO and ITO Services Market Forecast
        10.3.3 Korea BPO and ITO Services Market Forecast
        10.3.4 Southeast Asia BPO and ITO Services Market Forecast
        10.3.5 India BPO and ITO Services Market Forecast
        10.3.6 Australia BPO and ITO Services Market Forecast
    10.4 Europe BPO and ITO Services Forecast by Country (2023-2028)
        10.4.1 Germany BPO and ITO Services Market Forecast
        10.4.2 France BPO and ITO Services Market Forecast
        10.4.3 UK BPO and ITO Services Market Forecast
        10.4.4 Italy BPO and ITO Services Market Forecast
        10.4.5 Russia BPO and ITO Services Market Forecast
    10.5 Middle East & Africa BPO and ITO Services Forecast by Region (2023-2028)
        10.5.1 Egypt BPO and ITO Services Market Forecast
        10.5.2 South Africa BPO and ITO Services Market Forecast
        10.5.3 Israel BPO and ITO Services Market Forecast
        10.5.4 Turkey BPO and ITO Services Market Forecast
        10.5.5 GCC Countries BPO and ITO Services Market Forecast
    10.6 Global BPO and ITO Services Forecast by Type (2023-2028)
    10.7 Global BPO and ITO Services Forecast by Application (2023-2028)

11 Key Players Analysis
    11.1 Accenture
        11.1.1 Accenture Company Information
        11.1.2 Accenture BPO and ITO Services Product Offered
        11.1.3 Accenture BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.1.4 Accenture Main Business Overview
        11.1.5 Accenture Latest Developments
    11.2 Triniter
        11.2.1 Triniter Company Information
        11.2.2 Triniter BPO and ITO Services Product Offered
        11.2.3 Triniter BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.2.4 Triniter Main Business Overview
        11.2.5 Triniter Latest Developments
    11.3 IBM
        11.3.1 IBM Company Information
        11.3.2 IBM BPO and ITO Services Product Offered
        11.3.3 IBM BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.3.4 IBM Main Business Overview
        11.3.5 IBM Latest Developments
    11.4 Cognizant
        11.4.1 Cognizant Company Information
        11.4.2 Cognizant BPO and ITO Services Product Offered
        11.4.3 Cognizant BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.4.4 Cognizant Main Business Overview
        11.4.5 Cognizant Latest Developments
    11.5 Concentrix
        11.5.1 Concentrix Company Information
        11.5.2 Concentrix BPO and ITO Services Product Offered
        11.5.3 Concentrix BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.5.4 Concentrix Main Business Overview
        11.5.5 Concentrix Latest Developments
    11.6 Wipro Technologies
        11.6.1 Wipro Technologies Company Information
        11.6.2 Wipro Technologies BPO and ITO Services Product Offered
        11.6.3 Wipro Technologies BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.6.4 Wipro Technologies Main Business Overview
        11.6.5 Wipro Technologies Latest Developments
    11.7 Genpact
        11.7.1 Genpact Company Information
        11.7.2 Genpact BPO and ITO Services Product Offered
        11.7.3 Genpact BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.7.4 Genpact Main Business Overview
        11.7.5 Genpact Latest Developments
    11.8 ADP
        11.8.1 ADP Company Information
        11.8.2 ADP BPO and ITO Services Product Offered
        11.8.3 ADP BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.8.4 ADP Main Business Overview
        11.8.5 ADP Latest Developments
    11.9 EXL Service
        11.9.1 EXL Service Company Information
        11.9.2 EXL Service BPO and ITO Services Product Offered
        11.9.3 EXL Service BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.9.4 EXL Service Main Business Overview
        11.9.5 EXL Service Latest Developments
    11.10 Invensis
        11.10.1 Invensis Company Information
        11.10.2 Invensis BPO and ITO Services Product Offered
        11.10.3 Invensis BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.10.4 Invensis Main Business Overview
        11.10.5 Invensis Latest Developments
    11.11 SunTec India
        11.11.1 SunTec India Company Information
        11.11.2 SunTec India BPO and ITO Services Product Offered
        11.11.3 SunTec India BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.11.4 SunTec India Main Business Overview
        11.11.5 SunTec India Latest Developments
    11.12 Intetics
        11.12.1 Intetics Company Information
        11.12.2 Intetics BPO and ITO Services Product Offered
        11.12.3 Intetics BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.12.4 Intetics Main Business Overview
        11.12.5 Intetics Latest Developments
    11.13 Unity Communications
        11.13.1 Unity Communications Company Information
        11.13.2 Unity Communications BPO and ITO Services Product Offered
        11.13.3 Unity Communications BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.13.4 Unity Communications Main Business Overview
        11.13.5 Unity Communications Latest Developments
    11.14 Helpware
        11.14.1 Helpware Company Information
        11.14.2 Helpware BPO and ITO Services Product Offered
        11.14.3 Helpware BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.14.4 Helpware Main Business Overview
        11.14.5 Helpware Latest Developments
    11.15 Plaxonic Technologies
        11.15.1 Plaxonic Technologies Company Information
        11.15.2 Plaxonic Technologies BPO and ITO Services Product Offered
        11.15.3 Plaxonic Technologies BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.15.4 Plaxonic Technologies Main Business Overview
        11.15.5 Plaxonic Technologies Latest Developments
    11.16 Octopus Tech
        11.16.1 Octopus Tech Company Information
        11.16.2 Octopus Tech BPO and ITO Services Product Offered
        11.16.3 Octopus Tech BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.16.4 Octopus Tech Main Business Overview
        11.16.5 Octopus Tech Latest Developments
    11.17 HCL Technologies
        11.17.1 HCL Technologies Company Information
        11.17.2 HCL Technologies BPO and ITO Services Product Offered
        11.17.3 HCL Technologies BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.17.4 HCL Technologies Main Business Overview
        11.17.5 HCL Technologies Latest Developments
    11.18 TCS
        11.18.1 TCS Company Information
        11.18.2 TCS BPO and ITO Services Product Offered
        11.18.3 TCS BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.18.4 TCS Main Business Overview
        11.18.5 TCS Latest Developments
    11.19 Sciencesoft
        11.19.1 Sciencesoft Company Information
        11.19.2 Sciencesoft BPO and ITO Services Product Offered
        11.19.3 Sciencesoft BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.19.4 Sciencesoft Main Business Overview
        11.19.5 Sciencesoft Latest Developments
    11.20 Infosys Technologies
        11.20.1 Infosys Technologies Company Information
        11.20.2 Infosys Technologies BPO and ITO Services Product Offered
        11.20.3 Infosys Technologies BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.20.4 Infosys Technologies Main Business Overview
        11.20.5 Infosys Technologies Latest Developments
    11.21 Capgemini
        11.21.1 Capgemini Company Information
        11.21.2 Capgemini BPO and ITO Services Product Offered
        11.21.3 Capgemini BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.21.4 Capgemini Main Business Overview
        11.21.5 Capgemini Latest Developments
    11.22 ISS
        11.22.1 ISS Company Information
        11.22.2 ISS BPO and ITO Services Product Offered
        11.22.3 ISS BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.22.4 ISS Main Business Overview
        11.22.5 ISS Latest Developments
    11.23 CSC—Computer Sciences Corporation
        11.23.1 CSC—Computer Sciences Corporation Company Information
        11.23.2 CSC—Computer Sciences Corporation BPO and ITO Services Product Offered
        11.23.3 CSC—Computer Sciences Corporation BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.23.4 CSC—Computer Sciences Corporation Main Business Overview
        11.23.5 CSC—Computer Sciences Corporation Latest Developments
    11.24 Sodexo
        11.24.1 Sodexo Company Information
        11.24.2 Sodexo BPO and ITO Services Product Offered
        11.24.3 Sodexo BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.24.4 Sodexo Main Business Overview
        11.24.5 Sodexo Latest Developments
    11.25 Colliers International
        11.25.1 Colliers International Company Information
        11.25.2 Colliers International BPO and ITO Services Product Offered
        11.25.3 Colliers International BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.25.4 Colliers International Main Business Overview
        11.25.5 Colliers International Latest Developments
    11.26 ACS—Affiliated Computer Services
        11.26.1 ACS—Affiliated Computer Services Company Information
        11.26.2 ACS—Affiliated Computer Services BPO and ITO Services Product Offered
        11.26.3 ACS—Affiliated Computer Services BPO and ITO Services Revenue, Gross Margin and Market Share (2020-2022)
        11.26.4 ACS—Affiliated Computer Services Main Business Overview
        11.26.5 ACS—Affiliated Computer Services Latest Developments
12 Research Findings and Conclusion

List of Tables
    Table 1. BPO and ITO Services Market Size CAGR by Region (2017 VS 2022 VS 2028) & ($ Millions)
    Table 2. Major Players of Business Process Outsourcing
    Table 3. Major Players of Infrastructure & Operations Services
    Table 4. BPO and ITO Services Market Size CAGR by Type (2017 VS 2022 VS 2028) & ($ Millions)
    Table 5. Global BPO and ITO Services Market Size by Type (2017-2022) & ($ Millions)
    Table 6. Global BPO and ITO Services Market Size Market Share by Type (2017-2022)
    Table 7. BPO and ITO Services Market Size CAGR by Application (2017 VS 2022 VS 2028) & ($ Millions)
    Table 8. Global BPO and ITO Services Market Size by Application (2017-2022) & ($ Millions)
    Table 9. Global BPO and ITO Services Market Size Market Share by Application (2017-2022)
    Table 10. Global BPO and ITO Services Revenue by Players (2020-2022) & ($ Millions)
    Table 11. Global BPO and ITO Services Revenue Market Share by Player (2020-2022)
    Table 12. BPO and ITO Services Key Players Head office and Products Offered
    Table 13. BPO and ITO Services Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
    Table 14. New Products and Potential Entrants
    Table 15. Mergers & Acquisitions, Expansion
    Table 16. Global BPO and ITO Services Market Size by Regions 2017-2022 & ($ Millions)
    Table 17. Global BPO and ITO Services Market Size Market Share by Regions (2017-2022)
    Table 18. Americas BPO and ITO Services Market Size by Country (2017-2022) & ($ Millions)
    Table 19. Americas BPO and ITO Services Market Size Market Share by Country (2017-2022)
    Table 20. Americas BPO and ITO Services Market Size by Type (2017-2022) & ($ Millions)
    Table 21. Americas BPO and ITO Services Market Size Market Share by Type (2017-2022)
    Table 22. Americas BPO and ITO Services Market Size by Application (2017-2022) & ($ Millions)
    Table 23. Americas BPO and ITO Services Market Size Market Share by Application (2017-2022)
    Table 24. APAC BPO and ITO Services Market Size by Region (2017-2022) & ($ Millions)
    Table 25. APAC BPO and ITO Services Market Size Market Share by Region (2017-2022)
    Table 26. APAC BPO and ITO Services Market Size by Type (2017-2022) & ($ Millions)
    Table 27. APAC BPO and ITO Services Market Size Market Share by Type (2017-2022)
    Table 28. APAC BPO and ITO Services Market Size by Application (2017-2022) & ($ Millions)
    Table 29. APAC BPO and ITO Services Market Size Market Share by Application (2017-2022)
    Table 30. Europe BPO and ITO Services Market Size by Country (2017-2022) & ($ Millions)
    Table 31. Europe BPO and ITO Services Market Size Market Share by Country (2017-2022)
    Table 32. Europe BPO and ITO Services Market Size by Type (2017-2022) & ($ Millions)
    Table 33. Europe BPO and ITO Services Market Size Market Share by Type (2017-2022)
    Table 34. Europe BPO and ITO Services Market Size by Application (2017-2022) & ($ Millions)
    Table 35. Europe BPO and ITO Services Market Size Market Share by Application (2017-2022)
    Table 36. Middle East & Africa BPO and ITO Services Market Size by Region (2017-2022) & ($ Millions)
    Table 37. Middle East & Africa BPO and ITO Services Market Size Market Share by Region (2017-2022)
    Table 38. Middle East & Africa BPO and ITO Services Market Size by Type (2017-2022) & ($ Millions)
    Table 39. Middle East & Africa BPO and ITO Services Market Size Market Share by Type (2017-2022)
    Table 40. Middle East & Africa BPO and ITO Services Market Size by Application (2017-2022) & ($ Millions)
    Table 41. Middle East & Africa BPO and ITO Services Market Size Market Share by Application (2017-2022)
    Table 42. Key Market Drivers & Growth Opportunities of BPO and ITO Services
    Table 43. Key Market Challenges & Risks of BPO and ITO Services
    Table 44. Key Industry Trends of BPO and ITO Services
    Table 45. Global BPO and ITO Services Market Size Forecast by Regions (2023-2028) & ($ Millions)
    Table 46. Global BPO and ITO Services Market Size Market Share Forecast by Regions (2023-2028)
    Table 47. Global BPO and ITO Services Market Size Forecast by Type (2023-2028) & ($ Millions)
    Table 48. Global BPO and ITO Services Market Size Market Share Forecast by Type (2023-2028)
    Table 49. Global BPO and ITO Services Market Size Forecast by Application (2023-2028) & ($ Millions)
    Table 50. Global BPO and ITO Services Market Size Market Share Forecast by Application (2023-2028)
    Table 51. Accenture Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 52. Accenture BPO and ITO Services Product Offered
    Table 53. Accenture BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 54. Accenture Main Business
    Table 55. Accenture Latest Developments
    Table 56. Triniter Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 57. Triniter BPO and ITO Services Product Offered
    Table 58. Triniter Main Business
    Table 59. Triniter BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 60. Triniter Latest Developments
    Table 61. IBM Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 62. IBM BPO and ITO Services Product Offered
    Table 63. IBM Main Business
    Table 64. IBM BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 65. IBM Latest Developments
    Table 66. Cognizant Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 67. Cognizant BPO and ITO Services Product Offered
    Table 68. Cognizant Main Business
    Table 69. Cognizant BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 70. Cognizant Latest Developments
    Table 71. Concentrix Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 72. Concentrix BPO and ITO Services Product Offered
    Table 73. Concentrix Main Business
    Table 74. Concentrix BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 75. Concentrix Latest Developments
    Table 76. Wipro Technologies Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 77. Wipro Technologies BPO and ITO Services Product Offered
    Table 78. Wipro Technologies Main Business
    Table 79. Wipro Technologies BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 80. Wipro Technologies Latest Developments
    Table 81. Genpact Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 82. Genpact BPO and ITO Services Product Offered
    Table 83. Genpact Main Business
    Table 84. Genpact BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 85. Genpact Latest Developments
    Table 86. ADP Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 87. ADP BPO and ITO Services Product Offered
    Table 88. ADP Main Business
    Table 89. ADP BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 90. ADP Latest Developments
    Table 91. EXL Service Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 92. EXL Service BPO and ITO Services Product Offered
    Table 93. EXL Service Main Business
    Table 94. EXL Service BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 95. EXL Service Latest Developments
    Table 96. Invensis Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 97. Invensis BPO and ITO Services Product Offered
    Table 98. Invensis Main Business
    Table 99. Invensis BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 100. Invensis Latest Developments
    Table 101. SunTec India Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 102. SunTec India BPO and ITO Services Product Offered
    Table 103. SunTec India BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 104. SunTec India Main Business
    Table 105. SunTec India Latest Developments
    Table 106. Intetics Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 107. Intetics BPO and ITO Services Product Offered
    Table 108. Intetics Main Business
    Table 109. Intetics BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 110. Intetics Latest Developments
    Table 111. Unity Communications Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 112. Unity Communications BPO and ITO Services Product Offered
    Table 113. Unity Communications Main Business
    Table 114. Unity Communications BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 115. Unity Communications Latest Developments
    Table 116. Helpware Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 117. Helpware BPO and ITO Services Product Offered
    Table 118. Helpware Main Business
    Table 119. Helpware BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 120. Helpware Latest Developments
    Table 121. Plaxonic Technologies Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 122. Plaxonic Technologies BPO and ITO Services Product Offered
    Table 123. Plaxonic Technologies Main Business
    Table 124. Plaxonic Technologies BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 125. Plaxonic Technologies Latest Developments
    Table 126. Octopus Tech Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 127. Octopus Tech BPO and ITO Services Product Offered
    Table 128. Octopus Tech Main Business
    Table 129. Octopus Tech BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 130. Octopus Tech Latest Developments
    Table 131. HCL Technologies Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 132. HCL Technologies BPO and ITO Services Product Offered
    Table 133. HCL Technologies Main Business
    Table 134. HCL Technologies BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 135. HCL Technologies Latest Developments
    Table 136. TCS Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 137. TCS BPO and ITO Services Product Offered
    Table 138. TCS Main Business
    Table 139. TCS BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 140. TCS Latest Developments
    Table 141. Sciencesoft Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 142. Sciencesoft BPO and ITO Services Product Offered
    Table 143. Sciencesoft Main Business
    Table 144. Sciencesoft BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 145. Sciencesoft Latest Developments
    Table 146. Infosys Technologies Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 147. Infosys Technologies BPO and ITO Services Product Offered
    Table 148. Infosys Technologies Main Business
    Table 149. Infosys Technologies BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 150. Infosys Technologies Latest Developments
    Table 151. Capgemini Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 152. Capgemini BPO and ITO Services Product Offered
    Table 153. Capgemini BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 154. Capgemini Main Business
    Table 155. Capgemini Latest Developments
    Table 156. ISS Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 157. ISS BPO and ITO Services Product Offered
    Table 158. ISS Main Business
    Table 159. ISS BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 160. ISS Latest Developments
    Table 161. CSC—Computer Sciences Corporation Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 162. CSC—Computer Sciences Corporation BPO and ITO Services Product Offered
    Table 163. CSC—Computer Sciences Corporation Main Business
    Table 164. CSC—Computer Sciences Corporation BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 165. CSC—Computer Sciences Corporation Latest Developments
    Table 166. Sodexo Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 167. Sodexo BPO and ITO Services Product Offered
    Table 168. Sodexo Main Business
    Table 169. Sodexo BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 170. Sodexo Latest Developments
    Table 171. Colliers International Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 172. Colliers International BPO and ITO Services Product Offered
    Table 173. Colliers International Main Business
    Table 174. Colliers International BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 175. Colliers International Latest Developments
    Table 176. ACS—Affiliated Computer Services Details, Company Type, BPO and ITO Services Area Served and Its Competitors
    Table 177. ACS—Affiliated Computer Services BPO and ITO Services Product Offered
    Table 178. ACS—Affiliated Computer Services Main Business
    Table 179. ACS—Affiliated Computer Services BPO and ITO Services Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 180. ACS—Affiliated Computer Services Latest Developments
List of Figures
    Figure 1. BPO and ITO Services Report Years Considered
    Figure 2. Research Objectives
    Figure 3. Research Methodology
    Figure 4. Research Process and Data Source
    Figure 5. Global BPO and ITO Services Market Size Growth Rate 2017-2028 ($ Millions)
    Figure 6. Global BPO and ITO Services Market Size Market Share by Type in 2021
    Figure 7. BPO and ITO Services in Banking, Financial Services, and Insurance (BFSI)
    Figure 8. Global BPO and ITO Services Market: Banking, Financial Services, and Insurance (BFSI) (2017-2022) & ($ Millions)
    Figure 9. BPO and ITO Services in Healthcare
    Figure 10. Global BPO and ITO Services Market: Healthcare (2017-2022) & ($ Millions)
    Figure 11. BPO and ITO Services in Manufacturing
    Figure 12. Global BPO and ITO Services Market: Manufacturing (2017-2022) & ($ Millions)
    Figure 13. BPO and ITO Services in IT & Telecommunication
    Figure 14. Global BPO and ITO Services Market: IT & Telecommunication (2017-2022) & ($ Millions)
    Figure 15. BPO and ITO Services in Retail
    Figure 16. Global BPO and ITO Services Market: Retail (2017-2022) & ($ Millions)
    Figure 17. BPO and ITO Services in Others
    Figure 18. Global BPO and ITO Services Market: Others (2017-2022) & ($ Millions)
    Figure 19. Global BPO and ITO Services Market Size Market Share by Application in 2021
    Figure 20. Global BPO and ITO Services Revenue Market Share by Player in 2021
    Figure 21. Global BPO and ITO Services Market Size Market Share by Regions (2017-2022)
    Figure 22. Americas BPO and ITO Services Market Size 2017-2022 ($ Millions)
    Figure 23. APAC BPO and ITO Services Market Size 2017-2022 ($ Millions)
    Figure 24. Europe BPO and ITO Services Market Size 2017-2022 ($ Millions)
    Figure 25. Middle East & Africa BPO and ITO Services Market Size 2017-2022 ($ Millions)
    Figure 26. Americas BPO and ITO Services Value Market Share by Country in 2021
    Figure 27. Americas BPO and ITO Services Consumption Market Share by Type in 2021
    Figure 28. Americas BPO and ITO Services Market Size Market Share by Application in 2021
    Figure 29. United States BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 30. Canada BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 31. Mexico BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 32. Brazil BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 33. APAC BPO and ITO Services Market Size Market Share by Region in 2021
    Figure 34. APAC BPO and ITO Services Market Size Market Share by Application in 2021
    Figure 35. China BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 36. Japan BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 37. Korea BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 38. Southeast Asia BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 39. India BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 40. Australia BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 41. Europe BPO and ITO Services Market Size Market Share by Country in 2021
    Figure 42. Europe BPO and ITO Services Market Size Market Share by Type in 2021
    Figure 43. Europe BPO and ITO Services Market Size Market Share by Application in 2021
    Figure 44. Germany BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 45. France BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 46. UK BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 47. Italy BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 48. Russia BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 49. Middle East & Africa BPO and ITO Services Market Size Market Share by Region in 2021
    Figure 50. Middle East & Africa BPO and ITO Services Market Size Market Share by Type in 2021
    Figure 51. Middle East & Africa BPO and ITO Services Market Size Market Share by Application in 2021
    Figure 52. Egypt BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 53. South Africa BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 54. Israel BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 55. Turkey BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 56. GCC Country BPO and ITO Services Market Size Growth 2017-2022 ($ Millions)
    Figure 57. Americas BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 58. APAC BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 59. Europe BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 60. Middle East & Africa BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 61. United States BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 62. Canada BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 63. Mexico BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 64. Brazil BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 65. China BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 66. Japan BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 67. Korea BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 68. Southeast Asia BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 69. India BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 70. Australia BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 71. Germany BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 72. France BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 73. UK BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 74. Italy BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 75. Russia BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 76. Spain BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 77. Egypt BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 78. South Africa BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 79. Israel BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 80. Turkey BPO and ITO Services Market Size 2023-2028 ($ Millions)
    Figure 81. GCC Countries BPO and ITO Services Market Size 2023-2028 ($ Millions)
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Companies Included in Reports:
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Frequently Asked Questions
Global BPO and ITO Services Market report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Global BPO and ITO Services Market report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Global BPO and ITO Services Market report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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