CRM stands for Customer Relationship Management. In an organisation, CRM activities are carried out for managing customer-business interaction.
CRM software plays a key role in managing customer data, business information and helps to maintain an ideal client-business relationship. It also helps in automating the operations related to sales, marketing and customer support. CRM software integrates with the organisation’s CRM activities rendering them measurable in terms of effectiveness.

Market Analysis and Insights: Global CRM Software Market
The global CRM Software market size is projected to reach US$ 21420 million by 2027, from US$ 16140 million in 2020, at a CAGR of 4.1% during 2021-2027.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global CRM Software market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global CRM Software market in terms of revenue.
On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global CRM Software market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global CRM Software market.

Global CRM Software Scope and Market Size
CRM Software market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global CRM Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2016-2027.

Segment by Type
On-Premise
Cloud Based

Segment by Application
SME Enterprises
Large Enterprises

By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

By Company
Oracle
SAP
Salesforce
Microsoft
ICIMS
Simplicant
Zoho
Insightly
Freshdesk
Newton Software
Pipedrive
Sage
Infusionsoft
ProsperWorks
NetSuite
TeamWox
SalesNexus
Act
Hubspot
Maximizer
Salesboom
SugarCRM