Benefit Consulting Service Market In Global
Benefit consulting is an outsourced human resource (HR) service which specializes in selecting, p ... Read More
Contact center outsourcing is the strategic business decision to leverage a 3rd party organization, often called a business process outsourcer or BPO, to manage your call center and customer service operations.
This report contains market size and forecasts of Contact Center Outsourcing Service in Global, including the following market information:
Global Contact Center Outsourcing Service Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Contact Center Outsourcing Service market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Partial Outsourcing Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Contact Center Outsourcing Service include Teleperformance, Synnex, Alorica, Atento, Acticall Sitel Group, Arvato, Sykes, TTEC and SERCO GROUP, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Contact Center Outsourcing Service companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Contact Center Outsourcing Service Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Contact Center Outsourcing Service Market Segment Percentages, by Type, 2021 (%)
Partial Outsourcing
Complete Outsourcing
Global Contact Center Outsourcing Service Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Contact Center Outsourcing Service Market Segment Percentages, by Application, 2021 (%)
Large Enterprises
SMEs
Global Contact Center Outsourcing Service Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Contact Center Outsourcing Service Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Contact Center Outsourcing Service revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Contact Center Outsourcing Service revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Teleperformance
Synnex
Alorica
Atento
Acticall Sitel Group
Arvato
Sykes
TTEC
SERCO GROUP
Xerox Corporation
CGS Inc
Webhelp
StarTek
Grupo Konecta
Carlyle Group (Comdata)
Capita
Hinduja Global Solutions (HGS)
Transcosmos
Five9
Transcom
HKT Teleservices
Telekom Malaysia (VADS)
Invensis Technologies
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